Print Production Level 2

Job Description

Job Description

Overview

Job Title: Print Production Level 2

Location: Lake City, MN

Job Type: Hourly Consultant

Pay: $18 - 20/HR

Essential Functions:

• Possesses skills and competencies to deliver intermediate contracted customer requirements (document assembly and finishing)
• Tasks and activities are defined and routine
• Ability to lift up to 50 pounds
• Point of contact to receive, review, and electronically log customer jobs
• Operate standard finishing equipment (e.g., paper cutters, inserters, laminating, and hole punchers)
• Operate office/production equipment (printer, copier, fax, scan)
• Apply asset tags to office equipment and update database
• Track and coordinate the move, add, or change of office equipment assets at customer accounts
• Clean and maintain office equipment when necessary
• Process and distribute incoming and outgoing faxes, log for billing purposes
• Process basic forms and update information using a PC
• Wrap, pack, label, and ship finished product
• Collect and submit meter reads
• Maintain appropriate supply inventory, distribute supplies as required
• Problem solve issues to complete production, delivery, and output requirements
• Perform quality inspection before, during, and after output of each production run
• Sort and scan hardcopy materials or other mediums for use in printed documents or digital format (specific application training may be required and provided)
• Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications
• Operate high-volume printers and copiers
• Estimate, schedule, and track incoming production jobs
• Track and store jobs as customer requires for reuse at a future date, including file backup
• Inspect files for problem areas, including fonts, image resolution, and image registration
• Index electronic materials to media such as CD-ROM, disk, or tape, for reproduction and distribution
• Integrate variable data files into printed format using templates provided
• File/document conversion (utilizing standard software)
• Perform operator maintenance on equipment
• Maintain reporting logs and information for billing
• Track and store jobs as customer requires for reuse at a future date, including file backup
• Perform minimal training to customer end-users on equipment
• May develop work processes or templates
• May operate high-volume folding and inserting mail equipment

Skills:

• Able to demonstrate Computer Skills:
  • Functional knowledge of PC (keyboard functions, mouse, etc.)
  • Able to demonstrate intermediate use of:
    • MS Office (Word, Excel, PowerPoint)
    • Web, Internet, and Intranet
    • Create spreadsheets
    • Use standard formulas
    • Sort, filter, and create graphs
    • Import/export information
    • Embed files into applications
    • Move data between Word and Excel
  • Able to demonstrate ability to:
    • Use/locate devices (drives, files, printers) attached to network
    • Send and receive emails, find, open, and save documents and files, perform data entry
    • Use Internet Explorer for web browsing and send documents to a preconfigured printer
  • Able to demonstrate basic math skills (division, multiplication, percentages)
  • Able to demonstrate business maturity and professionalism
  • Workers acting as first responders require:
    • Basic use of MS Office, sufficient to maintain reporting in Excel
    • Web access knowledge and Internet skills
    • Proficiency in PC connectivity to printers as well as printer configuration (setting default parameters)

Experience:

• Experience in a Customer Service environment (minimum 1 year)

Education:

• Minimum: High School diploma or equivalency
• Required: Post high school technology training or experience

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Emily Drew at Emily.Drew@ctg.com. Kindly forward this to any other interested parties. Thank you!