Business Support Specialist 167813

Job Description

Job Description

NOW HIRING!!! A-Line is seeking detail-oriented Business Support Specialists to provide research and analytical support for lending account reviews. This role involves reviewing loan and credit account activity, performing data entry, and ensuring accuracy through established procedures. Comprehensive training will be provided.

This is an onsite position working Monday through Friday in Johnston, RI.

Job Title: Business Support Specialist
Location: Johnston, RI 02919
Pay Rate: $19.50 per hour
Schedule: 8 hours per day / 40 hours per week
Positions Available: 2

Key Responsibilities

• Conduct research on loan accounts and credit lines to identify delinquencies, payment activity, and first delinquency dates.
• Follow established Standard Operating Procedures (SOPs) to ensure accuracy and compliance.
• Enter, review, and update data with a high level of accuracy, including performing basic calculations.
• Communicate effectively with internal teams using email and Microsoft Teams.
• Provide feedback, ask questions, and escalate issues when appropriate.
• Support reporting and analytics efforts related to lending account reviews.

Required Skills & Experience

• Strong attention to detail with excellent organizational and time management skills.
• Effective written and internal business communication skills.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Proficiency with Microsoft Office (Excel, Word, Outlook, Teams).
• 1–2 years of experience in administrative, banking, financial services, or repetitive task-oriented roles preferred.

Education

• High School Diploma or equivalent required.

Training & Development

• Comprehensive training on SOPs and lending account review procedures.
• Ongoing peer quality control and mentoring to ensure accuracy and knowledge sharing.

APPLY NOW! Dan Lupo / A-Line Staffing