Job Description
Job DescriptionAbout Us
At Azar Pixel, we’ve redefined the electronic repair process—eliminating the need to send audio/visual equipment overseas or replace expensive components. We specialize in the repair of LED modules, stage lights, and audio amplifiers, delivering turnaround times that are a fraction of the industry standard.Now the largest third-party LED Module Repair Center in the U.S., we’ve become a trusted repair partner for many of the AV industry’s leading production companies. Our mission: to deliver best-in-class service, product, repair, PCB rework, and technical support in the LED and lighting space.Program Manager – Full-Time (Onsite)Location: Carrollton, TX 75006We’re looking for a highly organized and proactive Program Manager to help lead and coordinate our AV and LED repair operations. This role requires a balance of project oversight, customer-facing communication, and cross-department collaboration. You’ll ensure repairs are completed on schedule, customers are kept in the loop, and projects stay aligned with company goals.Responsibilities
- Coordinate and manage the full lifecycle of repair programs, from intake to completion
- Serve as the primary liaison between internal teams and customers, ensuring clear and timely communication
- Track incoming and outgoing repair items, ensuring documentation and shipping are handled accurately
- Oversee timelines, budgets, and resource allocation for ongoing repair projects
- Collaborate with engineering, customer service, and logistics teams to ensure smooth operations
- Monitor and report on program performance, identifying risks and implementing improvements
- Conduct post-project reviews to evaluate success and gather feedback
- Manage customer expectations and maintain strong professional relationships
- Identify opportunities for operational efficiencies and customer experience enhancements
- Support with customer onboarding or quoting when needed
Requirements
- Bachelor’s degree in Business, Operations Management, or related field—or equivalent experience
- 2+ years of experience in project or program management, preferably in a technical or service-based industry
- Excellent organizational and multitasking skills
- Strong communication and relationship-building skills
- Familiarity with AV or electronics repair a plus
- Proficiency in Microsoft Office
- Problem-solving mindset with a high level of initiative and accountability
- Ability to work onsite full-time in Carrollton, TX
Why Work with Azar Pixel
- Fun, fast-growing startup environment
- Exciting projects with a strong sense of urgency and impact
- Opportunities for continuous learning and career advancement
- Recognition and competitive compensation
- Matching 401(k)
- Health, Dental, and Vision insurance
If you're someone who thrives in a fast-paced environment and enjoys bringing structure to growing operations, we’d love to hear from you.We offer a competitive salary, a supportive team culture, and room to grow with us.