Account Representative - State Farm Agent Team Member
Job Description
Job DescriptionBenefits:
- Simple IRA
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2016 and currently lead a team of seven. Before becoming an agent, I worked as a State Farm team member and saw the opportunity to build something of my own. I'm a proud LSU graduate, a mom of three, and a loyal Saints fan who enjoys cheering on my team whenever I can.
Giving back to our community is an important part of our agency. We host a community crawfish boil, support Second Harvest Food Bank, and have volunteered with Habitat for Humanity. We believe in making a positive impact both inside and outside the office.
Our agency offers health benefits, a Simple IRA, paid time off, paid holidays, competitive bonuses and incentives, and a strong commitment to work-life balance. We believe in recognizing hard work while creating opportunities for long-term success.
Our culture is "small but mighty." We work closely together, focus on developing the right mindset, and encourage one another to achieve big goals. I'm looking for someone who is intelligent, coachable, driven, humble, and hungry to succeed. If you're willing to learn, work hard, and grow with a supportive team, we'd love to meet you.
ROLE DESCRIPTION:
As an Account Representative for Kimberly Bergeron - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.