Job Description
Job Description
MLTC – Field Operations Specialist (Immediate Opportunity)
Location: Bronx, NY (4 days field visit and 1 day office)
Compensation: $24.03 – $26.44 per hour
Job Type: Full Time
Job Description
A Managed Long Term Care (MLTC) program is seeking a Field Operations Specialist to support care management teams through in-home visits, service coordination, and administrative support. This role plays a key part in ensuring older adults and individuals with disabilities receive timely, high-quality services that help them remain safely in their homes.
Key Responsibilities:
- Travels to members’ homes and conducts in-home care management visits
- Communicates effectively with members/caregivers and Plan Team (clinical and non-clinical)
- Accurately documentations and uses the electronic medical record
- Schedules care management visits timely and effectively.
- Submits timely and accurately for travel reimbursement expenses
- Reads reports timely and manages the queue to schedule care management visits in a timely manner
Qualifications:
- High School Diploma (or General Education Degree (GED) required. BA/BS recommended.
- 2-3 years in a managed care or home care setting. Valid NYS driver’s license and the ability to visit members in their home.
- Must be able to read, write, and speak English. Bilingual required – Spanish.
- MS Office required.
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Compensation & Benefits
- Hourly pay: $24.03 – $26.44
- Comprehensive benefits, including health insurance, retirement plans, paid time off, and professional development opportunities.
Call to Action
If you are compassionate, organized, and motivated to support vulnerable populations in a field-based role, apply today and make a meaningful impact in MLTC care delivery!
Company DescriptionPride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Company Description
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.