Job Description
Job Description
Program Manager
Location: Washington, DC metro area / hybrid / remote as approved
Travel: Up to moderate travel to multiple states locations as needed
Clearance/Suitability: Must be able to obtain and maintain Tier 2 Public Trust suitability or higher
About the Role
We are seeking an experienced Program Manager to lead a federal program delivering program management, project management office support, implementation support, and project leadership for high-visibility national IT initiatives. This role serves as the primary interface with government leadership and is responsible for overall contract performance, staffing oversight, delivery quality, issue resolution, and multi-project execution.
This is a high-impact role for someone who can manage complex portfolios, lead distributed teams, support executive stakeholders, and drive strong delivery outcomes in a structured federal environment. The work includes support for national IT rollouts, change management efforts, white-glove post-go-live support, resource coordination, status reporting, and continuous process improvement.
What You’ll Do
- Serve as the primary program lead and main point of contact for the government customer.
- Oversee contract execution across multiple projects and task areas.
- Lead program governance, staffing, communications, escalation management, and performance oversight.
- Manage contractor personnel, subcontractors, and resource allocation across ongoing efforts.
- Ensure timely delivery of dashboards, status reports, resource reporting, and other required management artifacts.
- Support national IT deployment and implementation efforts, including transition planning and continuity of operations.
- Drive quality assurance, knowledge transfer, onboarding, and process improvement.
- Partner with senior stakeholders to identify risks, resolve issues, and maintain strong customer satisfaction.
- Ensure staff are trained, qualified, and operating within judiciary security and suitability requirements.
Requirements
- Experience managing BPAs
- Bachelor’s degree in business management, information technology, information systems, computer science, organizational change management, or related field.
- PMP certification
- 10+ years of experience managing staff and deliverables on projects similar in size, scope, and complexity.
- At least 7 of those 10 years must be recent experience.
- Demonstrated experience leading complex IT programs and managing multiple concurrent efforts.
- Strong experience with executive communications, issue management, staffing oversight, and client relationship management.
- Proven ability to organize and direct work across distributed teams in a federal environment.
- Strong written and verbal communication skills.
Preferred Qualifications
- Experience supporting federal judiciary, court, or similarly distributed public-sector organizations.
- Experience supporting national IT rollouts across multiple locations.
- Experience with change management, end-user adoption, and white-glove support models.
- Familiarity with Microsoft 365 collaboration and reporting tools such as Teams, Planner, Power BI, Power Automate, and SharePoint.
Work Environment
- Work may be performed on-site in Washington, DC, at government locations, contractor facilities, or remotely as approved.
- Travel to courts may be required with prior authorization.
- Candidates must be eligible to work in the United States and capable of meeting federal suitability requirements.
Benefits
(Our client's industry-leading benefits package contributes to approximately 30% of your total compensation package!):
· Paid time off will initially be accrued at a rate of 6.33 hours per semi-monthly pay period, for a total of 19 days/152 hours annually for the first two years.
· 12 paid holidays that can be used as floating holidays throughout the year (11 Federal holidays plus one birthday holiday)
· Compensatory Time and Flex Time if authorized
· 100% covered Health insurance premium or $5,000 prorated annual stipend if opted out of the health insurance
· 100% covered Dental insurance premium
· 100% covered Vision insurance premium
· 100% covered Short Term Disability
· 100% covered Long Term Disability
· Life Insurance (currently double your salary, up to $300K)
· Match up-to 100% of 10% of the corporate provided 401K
· $500 Business Attire Stipend (will be added to annual salary)
· $500 Fitness Reimbursement
· $1,500 Technology Reimbursement
· $1,500 Professional Development & Certification Reimbursement
· $5,000 Adoption Assistance
· Referral bonuses - $1,000 after 30 days for each employee referral that meets the qualifications and gets hired, and $2,000 after 6 months for each employee referred that is retained for more than 6 months (Unlimited)
· Maternity and Paternity Leave
· Work laptop and company-provided mobile phone if telework is expected and work required software through-out the lifecycle of the laptop
· Up to half of the company's profit rate (~2-3.5%) or a bonus for any new business you bring in and oversee
· Company Morale Events
EEO Commitment
Our client is an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.