Job Description
Job Description
Senior Collections Specialist
Location: New York, NY
Salary: $80,000 – $100,000 + Bonus (Non-Exempt, Overtime Eligible)
Schedule: Hybrid – 2 days onsite, 3 days remote; work from home during the week of month-end close
About Us
We are a top AmLaw 100 law firm recognized for excellence in litigation, corporate law, white collar defense, and restructuring. With a global presence and a strong commitment to pro bono work and diversity, we are consistently ranked among the most prestigious firms in the industry.
Position Overview
Under the direction of the Accounts Receivable & Collections Director and Manager, the Senior Collections Specialist will play a key role in managing client account receivables, collaborating with partners and clients to ensure timely payments, and supporting overall financial operations. This role requires a detail-oriented, proactive professional with strong communication skills and the ability to work both independently and collaboratively in a fast-paced environment.
Key Responsibilities
- Review the status of assigned client accounts, follow up regularly, and monitor aging receivables.
- Partner with assigned attorneys to review matters, determine action plans, and develop collection strategies.
- Communicate directly with clients to secure timely payments, providing necessary documentation and analysis.
- Maintain accurate and detailed records of all collection activities and correspondence.
- Coordinate with supervisors, attorneys, and practice teams regarding portfolio status and escalation strategies.
- Research, analyze, and resolve client deductions, unapplied credits, and other account discrepancies.
- Collaborate with the Billing and Finance departments on client deductions, cash receipts, collections, and special projects.
Qualifications
- Minimum of 3 years of collections experience in a law firm or professional services environment.
- Bachelor’s degree required.
- Prior experience interfacing with partners and clients strongly preferred.
- Proficiency in Aderant, Elite, and e-billing systems a plus.
- Ability to work independently with minimal supervision and manage multiple priorities under tight deadlines.
- Excellent interpersonal, communication, and analytical skills.
- Strong attention to detail and high level of accuracy.
- Proficient in Microsoft Word and Excel.