Job Description
Job DescriptionJoin Our Team as an Office Assistant!
Are you organized, personable, and passionate about helping others? Simple Solutions Psychotherapy is looking for an Office Assistant to be the heart of our clinic! In this role, you will help create a welcoming, efficient, and professional environment for patients, staff, and providers. If you are detail-oriented, friendly, have a passion to serving the community, and ready to contribute to a team dedicated to making a difference, we want to hear from you!
Why You’ll Love This Role:
- Be the first point of contact for patients and create a positive experience
- Work in a dynamic and supportive mental health environment
- Grow your skills in administration, insurance verification, and patient care
What You’ll Do:
- Patient Reception: Greet patients, check them in, and verify insurance information
- Appointment Scheduling: Manage patient schedules, including new and follow-up appointments
- Insurance Verification: Confirm eligibility for insurance
- Billing & Coding Assistance: Support billing and coding procedures, ensuring accuracy across different plans
- Communication: Liaise effectively with patients, providers, and other healthcare professionals
- Data Entry & Admin Tasks: Maintain accurate medical records, answer phones, manage correspondence, and assist with general office tasks
Skills & Qualifications:
- Excellent verbal and written communication skills
- Strong organizational abilities to manage schedules and administrative tasks
- Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer programs
- Exceptional customer service skills to create a welcoming and supportive environment
- Required: High school diploma or equivalent
- Experience: 2+ years in a receptionist or administrative role within a medical clinic, hospital, or mental health setting