Head of SCM Operation Sr. Manager

Job Description

Job DescriptionSalary:

Job Title: Head of SCM Operations Team (Sr. Manager)

Team: SCM Operations

Location: Hyundai Motor Group Manufacturing Plant (600KonaDrive, Ellabell, GA 31308)

Classification: Exempt, Full-Time

Company Overview

Global Expedited Transportation Freight Corp. (GET Freight) is a fast-growing drayage and transportation provider and a subsidiary of Hyundai Glovis, headquartered in Duluth, Georgia, with expanding operations in Mobile, AL; Savannah, GA; and Oakland, CA. Since our founding in 2019, we have become a trusted partner to leading clients including Hyundai Motor, Kia, and Hyundai MOBIS. Backed by Hyundai Glovis's global capabilities, GET Freight is strategically expanding nationwide, positioning it for sustained growth through its commitment to operational excellence, sustainability, and innovation. We are building a top-tier team to lead industry transformation and long-term success.

Position Summary

The Head of SCM Operations Team will lead all on-site supply chain and yard management activities at the Hyundai Motor Group Manufacturing Plant in Ellabell, GA. This position will oversee shuttle operations, yard management, and sequencing of parts delivery to ensure uninterrupted service to the assembly line.

As the senior-most leader of SCM operations, the Head of SCM Operations Team is accountable for developing strategy, driving operational excellence, building and mentoring a high-performing team, ensuring strict compliance with safety standards, and maintaining strong partnerships with Hyundai Motor, Glovis, and other plant stakeholders. This role requires strategic leadership, cross-functional collaboration, and the ability to translate operational data into actionable business results.

Key Responsibilities

1. Strategic Leadership & Planning

• Develop and execute the SCM operations strategy in alignment with GET Freight and Hyundai Glovis goals.
• Lead capacity planning, shuttle scheduling, and operational design to ensure uninterrupted supply to assembly lines.
• Identify and implement process improvements to drive cost efficiency, scalability, and long-term growth.
• Oversee budgeting and P&L management for SCM operations.

2. Operations Management

• Direct all yard, shuttle, and switching operations to achieve on-time and error-free delivery performance.
• Establish KPIs and ensure consistent monitoring of operational efficiency, safety, and customer satisfaction.
• Ensure proper maintenance and utilization of yard/shuttle equipment, including preventive maintenance schedules.
• Manage returnable asset flows (carts, racks, dollies) and ensure inventory integrity.

3. Safety & Compliance

• Champion a safety-first culture across all SCM operations.
• Ensure compliance with OSHA, DOT, CTPAT, and plant-specific regulations.
• Oversee implementation of safety audits, training programs, and corrective actions.

4. People Leadership & Development

• Lead, mentor, and develop a team of operations managers, supervisors, and coordinators.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Oversee performance reviews, succession planning, and leadership development for key talent.

5. Customer & Stakeholder Engagement

• Serve as the senior liaison with Hyundai Motor, Hyundai Glovis, and other key stakeholders.
• Build and maintain trusted relationships to support seamless communication and issue resolution.
• Represent GET Freight at executive-level meetings and provide regular operational performance updates.

6. Financial & Reporting

• Own the SCM operations P&L, ensuring profitability and accurate forecasting.
• Oversee weekly invoicing, settlements, and cost-control initiatives.
• Provide executive-level reporting and analysis on performance, risk, and opportunities.

Job Qualifications & Requirements

Required:

• Bachelors degree in Supply Chain Management, Logistics, Business, or related field
• 12+ years of progressive experience in supply chain/transportation/logistics operations
• 7+ years in a senior managerial or leadership role within yard, shuttle, or automotive supply chain operations
• Strong financial and P&L management experience
• Proven ability to lead large teams and complex operations

Preferred:

• Masters degree in Supply Chain, Logistics, or MBA
• Direct experience supporting automotive OEM or Tier 1 suppliers
• CDL-A license and hands-on operational experience in yard/shuttle environments

Qualifications & Skills

• Strong strategic thinking and business acumen.
• Expertise in yard/shuttle operations, sequencing, and plant logistics.
• Proficiency in Microsoft Office Suite and ERP/logistics systems.
• Exceptional leadership, communication, and negotiation skills.
• Ability to thrive under pressure and lead through complexity.
• Strong customer orientation and relationship management skills.

Measurable Goals (KPI)

The Head of SCM Operations Team will be evaluated on measurable outcomes, including:

1. On-Time Delivery: Maintain 99% on-time delivery to assembly line.
2. Safety Performance: Zero OSHA/DOT recordable incidents annually; 98% safety training compliance.
3. Operational Efficiency: Improve shuttle/yard utilization by 10% annually; maintain equipment uptime 97%.
4. Financial Management: Achieve annual P&L targets within 2% variance.
5. People Leadership: Maintain employee retention rate 92%; 100% completion of performance reviews and succession planning.
6. Customer Satisfaction: Maintain 95% satisfaction rating in quarterly Hyundai/Glovis reviews.
7. Continuous Improvement: Deliver at least 3 major process or cost-reduction initiatives annually.

Compensation & Benefits

• Competitive salary plus performance-based incentives.
• Medical Insurance: 85% company-paid
• Dental & Vision Insurance: 80% company-paid
• Life, Short-Term Disability (STD), Long-Term Disability (LTD): 100% company-paid
• Paid Time Off (PTO): 80 hours annually
• Sick Leave: 40 hours annually
• Paid Holidays: 14 days annually
• Retirement: 401(k) with 4% of company match