Job Description
Job DescriptionBenefits:
- Bonus based on performance
- Employee discounts
- Opportunity for advancement
Office Manager Premium Auto Detailing Center
Location: Fremont, CA
Company: DoubleTake Auto Spa Home of Tesla & Exotic Protection
Year-End Bonus: Up to $10,000, based on performance
About DoubleTake Auto Spa
We dont just detail cars we protect automotive investments. As the trusted name in Tesla and Exotic protection, we specialize in Paint Protection Film (PPF), Ceramic Coating, Window Tinting, and Premium Detailing Services. With over 500+ 5-star Yelp reviews, our commitment to top-tier results and white-glove service sets us apart.
Were looking for a sharp, organized, and personable Office Manager to be the face of our brand and keep the front office running smoothly.
Auto Detailing experience is a HUGE plus. If you can jump in and help the team or oversee the work with a trained eye, we want you.
Key Responsibilities
Customer Engagement & Education
- Greet customers warmly and professionally
- Educate customers on our services with clarity and confidence
- Build trust and make customers feel welcomed and understood
Upselling & Sales Generation
- Naturally recommend additional services
- Ensure customers feel confident they made the best decision
- Sales Goal: Must be able to generate $50,000 monthly sales via effective marketing on Google, Facebook, Instagram, and other platforms
Appointment & Communication Management
- Call and follow up with customers
- Schedule appointments and keep records accurate and organized
Team Coordination & Quality Control
- Manage daily workflow and ensure timely vehicle completion
- Perform final inspections on vehicles before delivery to customers
Shop Cleanliness & Presentation
- Maintain a clean, organized, and professional shop environment
- Hold the team accountable for keeping the space guest-ready
Administrative & Payroll Duties
- Process payroll accurately and timely
- Maintain organized operational and financial records
Marketing Support
- Create/send bi-weekly newsletters and email promotions
- Manage social media (posts, stories, and reels)
- Track ad performance to ensure return on investment
Qualifications
- Exceptional communication and customer service skills
- Detail-oriented with strong organizational skills
- Experience in sales or upselling
- Digital marketing knowledge (Google, Facebook, Instagram ads)
- Familiarity with basic payroll and admin systems
- Auto Detailing knowledge or experience is a major plus
- Positive, self-motivated, and team-first attitude
Why Join DoubleTake Auto Spa?
If you love cars, understand luxury clientele, and enjoy a fast-paced, high-performance environment this role is for you. Youll work with a passionate team and take part in delivering high-level results every single day.
How to Apply:
Send your resume and a brief introduction to:
Info@dtautospa.com
Let us know why youd be the perfect addition to our team.