Job Description
Job Description
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills and outstanding verbal communication skills
- Knowledge of Guidewire System
- Process customer policy change requests.
- Respond to all inquiries, service requests, and sales requests within specified time.
- Write and service policies in the Guidewire system.
- Perform policy reviews to correct issues and optimize coverage options based upon client needs.
- Meet with clients in person.
- Cross-selling and client retention tasks
- Assist with marketing and lead follow-up.
- Organize documentation received from clients and carriers in agency CRM system.
- Must have a Property and Casualty (p & C) License.
Company DescriptionMetro Detroit Insurance Agency has a position for a Customer Service Agent/Representative.
They specialize in Property and Casualty Insurance products.
Company Description
Metro Detroit Insurance Agency has a position for a Customer Service Agent/Representative.\r\n\r\nThey specialize in Property and Casualty Insurance products.