Billing Administrative Technician - PT

Sanitation District 1 Of Northern Kentucky

Fort Wright, KY, USA

Published: 6/14/2022

Healthcare

Job Description

Part Time Billing Administrative Technician / Mail Clerk

Expected Work Schedule Mon-Fri, 9a-1p

Department: Administration – Finance – Account Services

Reports To: Billing Services Coordinator

FLSA Status: Non-exempt

Pay Grade: 16

Prepared: 11/13/2023

Summary

POSITION SUMMARY:

The Part Time Billing Administrative Technician/Mail Clerk is responsible for the timely distribution of internal and external incoming and outgoing mail. This includes sorting, documenting, and delivering mail in a prompt manner. This role will also be responsible for tracking, verifying, researching, and redistributing any undeliverable mail items. This role also assists the Accounts Receivable department with Laserfiche scanning and various other duties deemed necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES (include, but not limited to, the following):

On time and ready to work during defined hours
Attends and participates in department staff meetings
Basic knowledge and understanding of SD1 Rules and Regulations
Understands and complies with SD1 Employee Handbook
Understands and follows departmental policies and procedures
Works cooperatively with internal and external customers and coworkers
Maintains internal mailboxes for all SD1 Main Office employees and departments
Monitors and proactively maintains mail machine and supplies
Monitors and proactively reports postage funds
Utilizes local PVA data and other web-based sites to assist with mailing address updates and verification
Makes routine utility billing account customer contact information updates
Assists with Laserfiche document scanning and records retention needs
Coordinates with other departments to assist with special mailing needs

Competencies

Accountability: Displays personal accountability for tasks and deliverables
Collaboration: Demonstrates cooperation and teamwork
Customer Focus: Exhibits professional demeanor with internal and external customers
Integrity: Demonstrates responsibility towards the company, its property, and co-workers
Safety: Adheres to all SD1 safety policies and procedures
Environmental Stewardship: Demonstrates environmentally conscious practices
Job Knowledge and Performance: Successfully completes essential duties
Program & Process Awareness: Knowledge of appropriate rules and regulations that impact roles and responsibilities and ability to interpret these rules and regulations
Critical & Strategic Thinking: Identifies problems and asks the right questions that lead to a resolution
Productivity: Exhibits plans for potential interruptions and employs methods to ensure they don’t disrupt efficiency
Continuous Improvement: Identifies and modifies approaches or strategies as needed to continually improve self, team, and organizational performance
Attention to Detail: Uses appropriate tools to synthesize data, establish a path to reach measurable results and measure success.
Communication: Articulates ideas and information in a way that is clear and concise, both verbally and in writing.
Flexibility & Adaptability: Adapts quickly and positively to internal and external changes.
Professionalism: Remains calm, professional and positive through difficult and challenging situations.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

High school diploma or GED and one-year related experience and/or combination of education and experience

Knowledge, Skills and Abilities:

Attention to Detail: Uses appropriate tools to synthesize data, establish a path to reach measurable results and measure success
Communication: Articulates ideas and information clearly and concise, both verbally and in writing
Flexibility & Adaptability: Adapts quickly and positively to internal and external changes
Professionalism: Remains calm, professional and positive through difficult and challenging situations
Active Listening: Listens to understand the other’s perspectives, issues and concerns before responding, giving full attention to what other people are saying and not interrupting at inappropriate times
Organization & Time Management: Proactively prioritizes work and utilizes time when working individually or in collaboration with others to effectively accomplish tasks or multiple tasks
Program & Process Awareness: Knowledge and interpretation of appropriate rules and regulations that impact one’s position at SD1

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Items Used

% of time used

Handheld tools (hammers, shovels, sledge hammer, etc.)

Equipment (quickie saw, drills, jackhammer, etc.)

Heavy equipment (backhoes, skid steers, etc.)

Machinery (pumps, motors, mounted saws, etc.)

Computer or Laptop

100

Please list the items that are used in this position and the associated % of time:

Positions

% of time in position

Up to how much weight

Standing

Walking

Lifting or moving

30 lbs.

Climbing or balancing

Pulling

Pushing

Cramped or confined spaces

Sitting

Stoop, kneel, crouch, or crawl

Other positions and the associated % of time:

Work Environment and Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exposure to conditions

% of time exposed

Dirt/Mud

Significant heat

Significant cold

Smoke or fumes

Harmful chemicals

Water or wastewater

Moderate or louder noise

Vibration

Grease or oil

Electric shock risk

Dust/Shavings

Office Environment

100