Job Description
Job Description
Technical Writer
Richmond VA
seeking a highly skilled Technical Writer with proven experience in developing clear, concise, user-friendly documentation for complex technical products. This position plays a critical role in ensuring that complex technical information is communicated clearly and effectively to internal and external stakeholders. The ideal candidate for this position will be able to develop documentation for a cloud-based software development project with the initial phase currently in progress.
Duties and Responsibilities
· Translate complex concepts into clear, concise and accessible language for technical and non-technical audiences.
· Manage multiple documentation projects and meet established deadlines.
· Collaborate with developers, product managers, and subject matter experts to provide a written product for technical and non-technical audiences in support of an Agile development team, to include but not limited to user guides, API documents, and release notes.
· Maintain strong version control and documentation review practices.
· Ensure documentation complies with agency standards, accessibility requirements, and formatting guidelines.
Required/Desired Skills SkillRequired /DesiredAmountof ExperienceBachelor’s degree in English, Technical Communication, Computer Science, or a related field.Required5YearsMinimum of 5 + years of experience in technical writing, preferably in a government or technology environment.Required5YearsExpert in the use of MS Word, Google Docs, Confluence, or similar tools.Required5YearsProficiency with Adobe Acrobat, SnagIT, or similar tools for visuals.Required5YearsExperience with Git or other version control systems at the contributor or read only level and documentation platforms such as GitBook or similar.Required5YearsUnderstanding of Scrum/Agile methodology.Required5YearsFamiliarity with REST APIs, JSON, and software architecture concepts.Required5YearsAbility to read code snippets.Required5YearsExcellent written and verbal communication skills, clarity and attention to detail in written products.Required5YearsExperience creating, editing, and maintaining technical documentation including manuals, user guides, standard operating procedure, and etc.Required5YearsAbility to interview subject matter experts (SMEs) and distill complex information.Required5YearsExperience with government documentation and standards and accessibility compliance.Highly desired5YearsFamiliarity with diagramming tools (Lucidchart, Draw.io, etc.) highly desired.Highly desired5YearsBasic knowledge of programming languages or IT systems.Highly desired5YearsExperience with UX writing is highly desirable.Highly desired5YearsKnowledge of programming languages, such as Markdown and HTML/CSS.Highly desired5YearsExperience writing for software products. (SaaS, desktop, or mobile)Highly desired5Years
InstantServe is Proud to be an EOE and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. Applicants with disabilities that require accommodation or assistance in a position please call 202-701-1667 or email contact@iserveworld.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online.