Job Description
Job Description
Overview
Adoration Home Health is currently seeking a full-time Orders Coordinator for our home health operations across the country.
The Orders Coordinator is esponsible for submitting physician orders for signature; and making every effort to ensure physician signature is obtained in a timely manner. Submits notification of missed visits and discharge summaries to the physician/facility.
Our comprehensive benefits include:
- Medical, dental and vision insurance
- Tuition reimbursements and discounts
- Paid time off
- 401(k) retirement plan
- Flexible Spending Account (FSA)
- Employee discounts
Responsibilities
- Contacts physician offices by phone or fax to follow-up on outstanding orders
- Maintains a list of physicians who prefer to be contacted by the marketing staff; provides orders to the marketing staff to deliver to those physicians; and assists the marketing staff in maintaining a log of outstanding orders for his/her assigned physicians
- Notifies the appropriate manager when it’s identified that the wrong physician has been listed on an order; makes corrections in the computer once the correct physician’s name has been provided and resubmits the order to the correct physician
- Prints and submits Plan of Care Summary to patients in a timely manner
- Submits notification of missed visits to the patient’s physician in a timely manner and payer source, when required by the payer
- Submits discharge summaries to physicians in a timely manner
- Assists with answering the telephone in a timely and courteous manner, transferring callers to the appropriate department/person
- Takes messages as needed and delivers to the appropriate individual in a timely manner
- Observes confidentiality and safeguard all patient related information
- Notifies Supervisor of problems in a timely manner and works to help provide solutions
- Completes ongoing education requirements and demonstrates ongoing competency in required areas
- Other duties as assigned
Qualifications
- High school graduate or GED
- Minimum of six (6) months experience in an office setting, preferably medical office related
- Medical terminology, preferred
- Proficient knowledge of the framework, organization, and function of home care
- Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
- Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
- Ability to work independently and in a team environment
- Excellent, oral, written, and interpersonal communication skills
- Professional appearance and demeanor