Job Description
Job Description
Junior Design Consultant
Innovative Environments (IE) is seeking a talented Junior Design Consultant. The IE Junior Design Consultant’s primary focus is to assist Design Consultants in acquiring and retaining long-term, quality clients through our lead generation process, assisting in converting leads into sales through the execution of our orchestrated sales process, and providing products, services, and information that our customers will perceive as emotionally satisfying.
The Junior Design Consultant works collaboratively with a consultative mindset to help each client navigate their unique needs.
Who We Are:
Innovative Environments (IE) is an award-winning, nationally recognized creative team, located in Houston, TX. IE focuses on innovative tradeshow exhibit designs and unique workplace branding, as well as the right solutions for custom corporate interiors, broadcast studios, and corporate and multifamily signage.
To learn more, visit the website at: https://innovenv.com/
Key Responsibilities :
Lead Management (10%)
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Monitoring and distributing all leads in a timely fashion.
Lead Generation/Pipeline Building (30%)
Assist Design Consultants in cultivating leads and representing the IE brand to prospective customers.
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Assist in prospecting for new clients.
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Review, assign, and create new deals for incoming leads in Exhibit Power and communicate lead activity.
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Collaborate with Design Consultants to follow up on leads and cultivate a pipeline of prospects.
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Call design firms, architectural firms, property management groups and general contractors.
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Help prospects understand the process and resources provided by IE.
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Serve as a brand ambassador for IE and identify ideal prospects.
Sales Consulting/Estimating Process (30%)
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Prepare by studying and reviewing blueprints/plans and anticipate questions.
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Assist in the bidding process – RFI, develop follow up questions and analyze any concerns.
Client Services/Relationship management (30%)
Client Integration and Project Kick Off
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Assist Design Consultants in maintaining relationships with current clients during open projects.
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Review weekly update reports provided by the Project Management Team.
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Collaborate with the Design Consultant to follow up with the client and assist in the process of communicating new information to the client.
Invoice Billing
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Prepare Documentation required for Design Consultant to invoice customers monthly in accordance with AIA/Progressive Billing principles.
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Adhere to accounting guidelines for deposits, review invoices for accuracy, and assist with collections.
CRM Updates
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Assist in following up on open tasks to check on current customers. Record the client’s temperature and satisfaction level.
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Capture referrals and client testimonials.
Qualifications :
Education & Experience:
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Bachelor’s degree preferred.
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Relevant experience with customer service, production and/or sales.
Skills & Abilities:
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Effective sales and negotiation skills.
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Self-starter and comfortable working in a fast-paced environment.
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Excellent communication and interpersonal skills.
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Ability to work collaboratively in a team environment to get results and resolve customer needs.
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Ability to investigate and find the root cause of issues and follow through with corrective actions.
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Proficient in Microsoft Office suites.
Work Environment
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Office-based position with occasional travel for client meetings or events.
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Frequent sitting, with occasional lifting (up to 30 lbs.).
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Reasonable accommodations will be provided as needed.
Why Join IE?
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Competitive salary and benefits package including generous PTO and 401k
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Work with a passionate and talented team dedicated to creative excellence.
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Opportunity to bring innovative designs to life in a high-impact role.
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Contribute to visually stunning trade show experiences that set industry standards.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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