Job Description
Job Description
We are looking for a detail-oriented and approachable 2ND SHIFT (3pm-pm) Receptionist to join our team at a non-profit organization in Minneapolis, Minnesota. This long-term contract position involves creating a welcoming environment for students and visitors while delivering exceptional customer service. If you thrive in a front-facing role and enjoy connecting with people, this opportunity is ideal for you.
Responsibilities:
• Greet students and visitors warmly, ensuring they feel welcomed upon arrival.
• Provide accurate information about room locations, including performance halls, classrooms, restrooms, and studios.
• Handle incoming calls efficiently, using a multi-line phone system to address inquiries.
• Offer assistance to guests with questions or concerns in a courteous and detail-oriented manner.
• Use Microsoft Suite and Teams to manage administrative tasks and communications.
• Maintain a tidy and organized reception area to uphold a detail-oriented image.
• Collaborate with team members to ensure seamless daily operations.
• Represent the organization positively by being friendly, approachable, and attentive.
• Assist with scheduling and room reservations when needed.
• Uphold confidentiality and integrity in all interactions.
• Previous experience in a receptionist or customer service role.
• Proficiency in Microsoft Office Suite and Teams.
• Ability to manage a multi-line phone system effectively.
• Strong interpersonal skills with a welcoming and friendly demeanor.
• Excellent verbal communication and problem-solving abilities.
• High level of organization and attention to detail.
• Capability to work independently while supporting team efforts.
• Commitment to maintaining a detail-oriented and courteous attitude.