Administrative Support Specialist

Job Description

Job Description

Job Title: Administrative Support Specialist
Reports To: Integrations Manager
Classification: Full Time, Exempt
Compensation: $16-19 per hour depending upon experience
Location: On Site, Houston, TX (near Hobby Airport)

Company Overview

New Horizons Employment Solutions is a Service-Disabled Veteran-Owned Small Business. It was created by Tom Harris, Colonel, US Army, Retired, specifically to put motivated, hard-working Americans into meaningful employment opportunities. Our strategic focus in putting ‘returning Americans’ to work is Veterans, those with prior criminal records & those who have lost their jobs due to the downturn of the economy. In 2024, the Texas Workforce Commission honored New Horizons for placing more ex-offenders than any other company in Houston

Job Summary

Assist the Operations Manager(s) and employees perform their daily tasks and administrative/clerical responsibilities. This position provides a diverse range of office & employee support, including: composing and preparing of materials, coordinating schedules, & handling communications between various entities. This position also provides direct support for any projects that require additional ‘hands on deck’.

Requirements & Qualifications to Get Job

• 2-3 years of management of small teams, equipment and/or projects
• MS Office & Computer proficient
• Strong Communication Skills (written/oral)
• Very organized; having efficient time management skills
• Able to fully integrate into New Horizons ‘servant-based’ culture & philosophy
• Self-motivated. Not afraid to take the initiative
• Be honest, humble, and hungry to succeed
• Ability to adapt and make effective decisions in a quick-paced environment; an innovative problem-solver
• 18 years or older and legally authorized to work in the U.S.
• Able to communicate verbally and via email in English
• Bachelor’s Degree in Human Resources, Operations, Communications, Business, or a related field.
• Wear personal protective equipment (PPE), including but not limited to: eye & hearing protection, gloves, steel-toed boots, hard hat, and flame-retardant work clothes, etc.
• Able to lift up to 30 lbs. & work in varying environmental conditions (heat, dust, noise, vibration, humidity).

Preferences to Get Job

• Bachelor’s Degree or equivalent experience preferred
• Ability to speak Spanish
• Able to learn, grow and absorb new tasks

What you do on Job

• Answer phone calls and direct appropriately to the correct destination
• Provide customer service to employees & all external entities (prospective employees, client companies, various government entities, etc.)
• Provide resolution to routine employee/company requests for support or route appropriately, if unable
• Coordinate interviews with prospective employees taking into account hiring criteria and business needs
• Conduct information & knowledge management (i.e., saving/maintaining all pertinent documents & trackers as needed)
• Assist with gathering of and validation of all time sheets and computation of hours while reporting discrepancies
• Assist with hiring, onboarding, and integration of new employees
• Assist with personnel actions and maintain accountability as needed—this may include safety or medical issues at times
• Maintain office supplies and replenishing them as needed
• Assist with maintenance of social media platforms and marketing lines of effort
• Assist with technical online recruiting efforts s as required
• Other tasks as assigned by direct Supervisor

Growth Opportunity

This role offers significant room for advancement into senior operations or client-facing leadership roles based on performance, initiative, and impact. You’ll be given the platform to expand your scope, take on increasing responsibilities, and shape your career trajectory within a mission-driven and growing organization.

We are an equal opportunity employer and comply with all applicable federal, state, and local employment laws, including those related to nondiscrimination, disability accommodations, and workplace safety. Qualified candidates of all backgrounds are encouraged to apply.

For best results, please email support@callthecolonel.com with a copy of your resume.