Job Description
Job Description
Job Title:
Customer Service Associate – Denver Scrap Metal Recycling
Pay and Benefits:
$20/hour + monthly bonus potential
Medical Insurance
401k
Shift Schedules:
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Monday–Saturday:
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Morning shift: 7:30 AM - 2:00 PM
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Afternoon shift: 8:00 PM
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Sunday: 9:00 AM – 4:00 PM
About the Role:
We’re looking for a Customer Service Associate to be the friendly, reliable face of Denver Scrap Metal Recycling. You’ll help customers check in, process their tickets, collect documents, and handle payouts. Most importantly, you’ll create a positive experience that keeps people coming back.
What You’ll Do:
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Greet customers and start tickets for scrap drop-offs.
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Update tickets after customers unload their materials.
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Collect finished tickets and necessary documents.
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Dispense payment to customers (cash or ATM-based).
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Provide cheerful, professional service—even when customers aren’t in the best mood.
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Arrive on time, be dependable, and follow compliance rules accurately.
What We’re Looking For:
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Personable, patient, and customer-service minded.
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Detail-oriented and comfortable following set processes.
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Accurate with money handling.
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Dependable and punctual—our team depends on it.
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Prior customer service or cashier experience is a plus (but not required—we’ll train).
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Bonus points if you’re bilingual in Spanish and English.
Why Join Us?
At Denver Scrap Metal Recycling, we know our people make the difference. You’ll join a hardworking, customer-focused team where your reliability, accuracy, and positive attitude will make you an essential part of our success.