Restaurant General Manager in Peddler's Village

Peddlers Village Partnership

Lahaska, PA 18931, USA

Published: 6/14/2022

Full Time

Job Description

Peddler's Village is in search of an experienced Food & Beverage leader to join our team as the General Manager of the Cock 'N Bull!

The General Manager is responsible for overseeing the daily operations of the restaurant, Red Fox Lounge and banquets, driving revenue and profits, inspiring excellence through hands on leadership and providing exceptional guest service. We are known for delivering excellence in all areas of service, hospitality, food, and beverage. Candidates will have a passion for excellence in service and proven ability as a strong leader.

Key Responsibilities:

Oversee daily operations through hands on leadership
Develop and implement business strategies to achieve financial targets, including sales growth and cost control.
Lead, mentor, and train team members to maintain a high-performing and motivated team.
Ensure excellent guest experiences and handle guest concerns and feedback effectively.
Maintain high standards of food quality, presentation, and safety in accordance with health regulations.
Prepare financial reports, analyze performance metrics, and make data-driven decisions.
Ensure compliance with local, state, and federal regulations, including labor laws and health codes.
Work closely with the Director of Marketing and Communications to develop marketing initiatives to increase restaurant visibility and customer engagement.
Foster a positive workplace culture that promotes teamwork and team member satisfaction.
Manage 5+ subordinate managers who supervise a total of 50+ employees in the Kitchen, Dining Room, Lounge, and Banquets.
Meet operation financial objectives by developing strategic forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls
Display passion and optimism; Inspire respect and trust; Mobilize others to fulfill the vision; Provide vision and inspiration to the team.
Manage difficult or emotional customer situations; Respond promptly to customer needs; Solicit customer feedback to improve service

Qualifications and Skills:

5+ years of leadership experience in restaurants and hospitality
Strong understanding of front and back of house restaurant and banquet operations, financial management, and guest service.
Excellent leadership, communication, and organizational skills.
Strong business and financial acumen
Knowledge of food safety regulations and industry best practices.
Proficiency in Open Table and Micros POS system.
Serv Safe and RAMP Owner/Manager Certified or the ability to become certified upon hire.

Benefits:

Peddler's Village offers a competitive compensation and benefit package, including a quarterly bonus program, Medical, Dental and Vision Insurances, company paid Life and Long Term Disability insurances, along with a 401K with company match, tuition reimbursement, holiday pay and a generous PTO program.

Consider joining our award winning hospitality team at Peddler's Village! We hope to meet you soon!

#PVJobs