Patient Care Services

Job Description

Job Description

Practice Locations: Marietta/ East Cobb

Patient Care Services - Front Office

Manages the day-to-day responsibilities associated with accommodating patient arrivals, departures and requirements at the front desk of the office.

JOB ACCOUNTABILITIES*:

• Greet, register, and check patients in/out
• Answer incoming calls
• Schedule, cancel, and confirm appointments
• Verify patient balances, collects and processes patient payments, and updates patient accounts
• Process insurance eligibility
• Manages medical records requests
• Handles patient complaints or concerns
• Performs other duties as assigned or requested

*The Company reserves the right to add or change duties at any time.

JOB QUALIFICATIONS:

• Minimum Education: High School Diploma or equivalent.
• Minimum Experience: Some previous work-related experience, eClinicalWorks (eCW) experience (preferred but not required)
• Bilingual English/Spanish (preferred but not required)

SKILLS:

• Excellent written and verbal communication skills
• Excellent interpersonal skills
• Excellent customer service skills
• Must possess the ability to make decisions and problem solve

Company DescriptionAtlanta Women’s Health Group, P.C. (AWHG) is one of the largest OB/GYN practices in the Southeast, serving more than 300,000 patients, and delivering approximately 12,000 babies each year, AWHG is servicing the Atlanta Metropolitan area and is rapidly expanding through Georgia.

Company Description

Atlanta Women’s Health Group, P.C. (AWHG) is one of the largest OB/GYN practices in the Southeast, serving more than 300,000 patients, and delivering approximately 12,000 babies each year, AWHG is servicing the Atlanta Metropolitan area and is rapidly expanding through Georgia.