Job Description
Job DescriptionBenefits/Perks
- Flexible Scheduling
- Competitive Compensation
- Career Advancement Opportunities
Position Summary
The Head Barista is responsible for overseeing daily coffee operations, maintaining high beverage quality standards, supervising barista staff, and ensuring an exceptional customer experience. This role combines hands-on coffee preparation with leadership, training, and operational responsibilities.
Key Responsibilities
Coffee & Beverage Quality
- Prepare and serve high-quality espresso-based drinks and other beverages
- Ensure consistency in taste, presentation, and technique
- Dial in espresso and maintain grinders daily
- Monitor coffee freshness and inventory levels
- Maintain cleanliness and organization of the bar area
Team Leadership & Training
- Supervise and support barista team during shifts
- Train new hires on drink preparation, customer service, and workflow
- Provide ongoing coaching and performance feedback
- Create staff schedules (if required)
- Foster a positive, collaborative team culture
Operations & Equipment
- Oversee daily opening and closing procedures
- Ensure proper cleaning and maintenance of espresso machines and equipment
- Troubleshoot minor equipment issues
- Coordinate with management regarding repairs or supply needs
Customer Experience
- Deliver excellent customer service and handle customer concerns professionally
- Maintain a welcoming and inclusive café atmosphere
- Build relationships with regular customers
Inventory & Ordering
- Track coffee, milk, syrups, and supply levels
- Assist with ordering and vendor coordination
- Minimize waste and control costs
Qualifications
- 2+ years of barista experience (lead or supervisory experience preferred)
- Strong knowledge of espresso extraction, milk texturing, and brewing methods
- Leadership and team management skills
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Flexible schedule (including weekends and holidays)
Preferred Skills
- Knowledge of specialty coffee standards
- Experience with POS systems and cash handling
- Food safety certification
- Latte art proficiency
Working Conditions
- Standing for extended periods
- Lifting up to 25 lbs
- Early mornings, evenings, weekends, and holidays as needed