Job Description
Job DescriptionDescriptionPosition: Parking Enforcement
Pay: $18.25/hour
Schedule: Monday to Friday, 5pm to 8pm; weekends are optional.
The Parking Enforcement Officer will patrol assigned areas on foot or in a vehicle to enforce parking regulations. Issue warnings or citations for violations such as expired time limits, parking in restricted zones, or lacking permits. Report hazardous conditions, such as missing signs or damaged equipment, to supervisor. Maintain parking equipment, like meters or signs. Assist with the towing and impounding of abandoned or illegally parked vehicles. Complete and maintain accurate written reports and records. Also, will assist customers with issues related to mobile phones and pay by phone app. The Parking Enforcement Officer will work closely with fellow team members, to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.
WORKING CONDITIONS:
- Employees are subject to environmental conditions including extreme heat and cold weather.
- Protection from weather conditions may be provided, but not necessarily from temperature changes.
- Involves significant time spent walking, standing, or driving.
- May involve exposure to hazardous traffic conditions or hostile situations.
Key Responsibilities
- Deliver exceptional customer service experience, especially in difficult situations.
- Remain calm and professional even when dealing with challenging customers.
- Utilize License Plate Recognition (LPR) system monitor for compliance with parking policy and procedure.
- Issue fee notices to vehicles not in compliance with parking policy and procedure.
- Utilize LPR system to enforce time limits within specific posted areas.
- Maintain the appearance of the LPR vehicle at all times to present a professional image.
- Follow up with management on any potential customer service issues.
- Assist merchants with issues related to parking validation system
- Assist customers with proper use of pay stations and perform minor maintenance as needed.
Skills, Knowledge and Expertise
- Prefer high school diploma or equivalent.
- Experienced with Microsoft Windows PCs and related applications (Word / Excel / Access / Outlook)
- Comfortable with devices running both Android and Apple Operating Systems
- Excellent verbal and written communication skills
- Valid Driver's license required
- Clean Motor Vehicle Report (MVR)
BenefitsJoin our team and enjoy an outstanding benefits package, including:
Full Time OnlyGenerous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge. Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
Part Time401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.