Job Description
Job Description
We are looking for a detail-oriented Order Entry Clerk to join a company in Shelbyville, Kentucky! In this role, you will play a critical part in ensuring accurate processing and documentation of customer orders while providing attentive support to our clients. If you have strong organizational skills and a passion for delivering excellent service, we encourage you to apply! The Order Entry Clerk is a permanent position and the hours are Monday-Friday 8:30 AM - 5 PM. You will also have the opportunity to work from home, 1 day per week.
Responsibilities of the Order Entry Clerk:
• Verify that all required regulatory information is collected, reviewed, and documented to ensure orders are ready for shipment.
• Accurately input customer details and order information into the company database.
• Communicate with customers in a courteous and attentive manner to address inquiries and concerns.
• Provide effective solutions and assistance to customers by adhering to established company policies and procedures.
• Handle incoming calls with care, ensuring customer needs are met efficiently and effectively.
• Proficiency in data entry with a strong focus on accuracy and speed.
• Adaptable as this role is nonstop and constantly learning.
• Competence in using computer systems for data entry and record maintenance.
• Ability to type efficiently while maintaining attention to detail.
• Strong organizational and time management skills to handle multiple tasks effectively.
• Strong knowledge in Microsoft Excel and Outlook - need to be familiar with Pivot Tables and Vlookups.