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Sales Support Associate

Outsource Consultants LLC
locationMinneapolis, MN, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job DescriptionDescription:

Location: St. Louis Park, Minnesota (role is remote 95% of the time, 5% in office or as needed)

Reports to: Sr. Sales Development Manager

Department: Sales Support - Administrative

Compensation: $26.44 per hour - $28.85 per hour; depending on qualifications


Outsource Consultants is looking for a Sales Support Associate who takes pride in precision, professional communication, and seamless coordination. In this role, you aren't just managing tasks; you are ensuring our Sales Executives are prepared, our clients are impressed, and our operations are flawless.


If you have a sharp eye for detail, travel and event coordination, and a talent for business-professional writing, we’d love to have you on the team.


Your Impact70% | Executive Strategy & Support

  • Calendar & Travel Mastery: Take full ownership of complex travel logistics (air, hotel, ground) and executive schedules, ensuring every minute of the sales day is optimized.
  • Data & KPI Alignment: Partner 1:1 with Sales Executives daily to audit KPI data, update Asana, and ensure sales dashboards reflect reality.
  • Professional Documentation: Draft, edit, and proofread critical documents; including MNDAs, Project Descriptions (PDs), and RFPs. You will be the final gatekeeper for formatting and grammatical excellence.
  • The "Next Step" Mentality: Anticipate upcoming needs, track document versions through the sales lifecycle, and ensure all partner/client communications move forward without friction.

25% | Departmental Excellence

  • Cross-Functional Liaison: Coordinate with other departments to refine sales materials and maintain consistent team communication.
  • Meeting & Event Coordination: From weekly team meeting agendas to on-site vendor visits and industry trade shows, you ensure the logistics of our "big moments" are handled.
  • Relationship Support: Manage the selection and delivery of partner and referral gifts, keeping our external relationships strong.

5% | Growth & Optimization

  • Process Improvement: Audit CRM data (Zoho/Hubspot) and suggest automation or layout improvements to make the team more efficient.
  • Documentation: Maintain SOPs for your role to ensure institutional knowledge is always preserved.
  • AI: Experience and an interest in using and learning AI tools to drive efficiencies.

What You Bring to the Team

  • Professional Experience: 2+ years in B2B administrative support. You understand the pace and expectations of a client-facing environment.
  • Exceptional Writing: You possess collegiate-level proficiency in business writing and proofreading. You have a "zero-mistake" mindset when it comes to grammar and formatting.
  • Technical Fluency: You are highly proficient with Mac or PC OS, Google Workspace, Adobe, and modern CRM systems.
  • Proactive Ownership: You are a self-starter who doesn't just wait for instructions, you identify gaps and fill them.

Requirements:

  • Education: Associate’s degree (Business, Communications, or Office Administration preferred).
  • Logistics: Travel Booking experience and ability to manage high-volume travel booking and event planning.
  • Physical: Prolonged periods of desk work; ability to lift up to 25 lbs occasionally.
  • Travel: Ability to travel 1% of the time for out-of-state initiatives.
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