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Service Coordinator

Eye Care Partners Career Opportunities
locationBallwin, MO, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Job Summary:

The Service Coordinator is responsible for supporting the Biomedical, Facilities, Environmental Health and Safety (EHS) and Real Estate departments in coordination of the full life cycle of medical equipment from ordering through installation, return merchandise authorizations and repairs, RFP process support, special projects coordination within all areas of support. This role will work closely with all levels in the organization including but not limited to corporate, regional, and operational leadership, IT, technicians, internal colleagues, and external vendors.

  • Point of contact for tenants and corporate staff team members to address property-related issues and coordination of work order requests.
  • Partner with Finance to enter equipment purchases into system for asset management.
  • Processes orders of equipment and parts for the field service team across the organization.
  • Monitor and communicate the organization's service contracts renewals to optimize value and performance.
  • Schedule the delivery and installation of medical equipment coordinating with the vendor, field service team, operations, and IT as needed.
  • Ensure smooth integration and setup with validation of medical equipment as recorded in the asset management system to include make, model, bar code, and serial number.
  • Special project coordination for all assigned areas of support.
  • Support national rollouts ensuring timely communication and coordinator duties to support successful project execution.
  • Serve as a liaison between the Biomedical Field Service team and IT to ensure effective communication and collaboration.
  • Attend and provide support for national vendor meetings.
  • Provide administrative support to the Senior Director of Facilities, Biomedical, and EHS Support Department to include real estate.
  • Perform additional duties as assigned.

Education / Experience / Qualifications:

  • High School Diploma required.
  • Associate and/or bachelor's degree preferred.
  • One to five years of relevant experience in facilities coordination, purchasing, asset management, real estate, or related fields.

Skills and Competencies:

  • Strong organizational and multitasking skills.
  • Excellent negotiation and communication abilities.
  • Proficiency in managing contracts and vendor relations.
  • Attention to detail and ability to maintain accurate records.
  • Ability to coordinate with cross-functional teams, including operations, IT, and field service personnel.
  • Ability to work independently and collaboratively within a team.

 Location:

  • This is an on-site position based at the Corporate Headquarters.

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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