Job Description
Job Description
Job Summary
As a Barista, you will be the face of our café, responsible for preparing and serving a wide range of coffee and tea beverages, providing friendly and efficient customer service, and maintaining a clean and organized workspace. You’ll play a key role in creating a positive experience for every guest.
Key Responsibilities
• Beverage Preparation: Expertly craft espresso-based drinks (lattes, cappuccinos, Americanos, etc.), drip coffee, teas, and specialty beverages according to recipes and quality standards.
• Customer Service: Greet customers warmly, take orders accurately, handle payments, and answer questions about menu items, ingredients, and brewing methods.
• Equipment Operation & Maintenance: Operate espresso machines, grinders, brewers, and other café equipment; perform routine cleaning and basic troubleshooting.
• Inventory & Stock Management: Monitor stock levels of coffee beans, milk, syrups, and pastries; restock shelves and inform management of low inventory.
• Cleanliness & Hygiene: Maintain a spotless workstation, follow food safety protocols, and ensure compliance with health and sanitation regulations.
• Team Collaboration: Work efficiently with coworkers during busy periods, assist with opening/closing duties, and contribute to a positive team environment.
• Upselling & Menu Knowledge: Recommend pairings, seasonal specials, and loyalty programs to enhance the customer experience.
Qualifications
• Previous barista or food service experience preferred but not required (we provide comprehensive training).
• Strong customer service skills with a friendly, approachable demeanor.
• Ability to work in a fast-paced environment and multitask effectively.
• Basic math skills for handling cash and POS systems.
• Availability to work early mornings, evenings, weekends, and holidays.
• Passion for coffee and eagerness to learn about different roasts, origins, and brewing techniques.
Physical Requirements
• Ability to stand for extended periods.
• Lift up to 25 lbs (bags of coffee, milk crates).
• Perform repetitive tasks such as grinding, tamping, and steaming.
What We Offer
• Competitive hourly wage
• Flexible scheduling.
• Employee discounts on food and drinks.
• Paid training and opportunities for growth (Lead Barista, Shift Supervisor roles).
• A fun, coffee-loving team environment.