Job Description
Job DescriptionDescription:
Post-Acute Care Medical Assistant (Full-Time)
Hybrid, required to live in the Greater Fort Collins, Colorado Area
About Northern Colorado Health Partners
NCH Health Partners is a division of Northern Colorado Hospitalists. We are a physician-run, independently owned, and mission-driven practice comprised of over 70 physicians dedicated to serving the growing population of Northern Colorado. Our independent practice model encourages innovation, strengthens accountability, and cultivates leaders dedicated to advancing healthcare in our community and beyond.
Based in Fort Collins, Colorado, our providers serve multiple acute and post-acute care facilities, including inpatient rehab, skilled nursing, and assisted living facilities.
Our mission is to deliver innovative healthcare through exceptional teamwork, leadership, and patient care. As NCH grows, we seek individuals who want to grow with us while upholding our exceptional standards of quality and compassionate care.
Our Philosophy
At NCH, we go beyond treating patients; we forge genuine connections and enhance lives. By fostering personal relationships, we deliver the highest quality of care to our patients and provide comprehensive support to our colleagues, upholding our commitment to serving every patient, every partner, every time.
About the Role
Join our dynamic healthcare group as a Post-Acute Care Medical Assistant and serve as a primary liaison for patients in our innovative care model that focuses on safe transitions from hospital to assignments. Reporting to the Director of Post-Acute Care, you will be a member of a respected and highly functioning team with support to help you grow in your role.
This is a full-time (40h/week), hourly (non-exempt) hybrid position.
To support the growing needs of our patients and our Transitions of Care team, this role may occasionally require patient home visits (in surrounding areas). Personal vehicle use required; reimbursement provided.
Applicants must currently live in the Fort Collins, Timnath, Windsor, Loveland or Severance area.
Requirements:
Responsibilities
- Support physicians and APPs with their daily workflows including scheduling appointments, medication reconciliations, triaging clinical questions from facilities, medication refills, and reporting vital signs
- Answers phones on a scheduled rotation with the other office staff
- Coordinates and maintains paperwork workflows such as faxes, letters for patients, and orders requiring signatures from providers
- Support our patients and the Transitions of Care team by visiting patients in their homes to take vitals, draw labs and assist the physician during home visits
- Identify patients that would benefit from transition of care phone calls and coordinate provider visits
- Coordinate patient care needs and schedules with the SNFs, ALFs, and IRFs
- Collaborate with healthcare providers and other staff members to clarify documentation and resolve discrepancies
- Adhere to confidentiality and privacy policies to protect sensitive patient information
- Provides exceptional and prompt customer service to patients, families, facility staff, and third-party vendors
- Additional duties as assigned
What We’re Looking For
Qualifications
- Training as Licensed Practical Nurse (LPN), Medical Assistant (MA), or Registered Nurse (RN) required
- Must reside in the Fort Collins, Timnath, Windsor, Severance or Loveland Area
- Reliable transportation
- Proficiency in electronic health record (EHR) systems (EPIC preferred)
- Strong knowledge of medical terminology, anatomy, physiology, and disease processes
- High degree of accuracy, attention to detail and analytical skills
- Agile, with an ability to prioritize and flex through the day-to-day demands with composure and professionalism
- Demonstrated ability to work independently and collaboratively
- Strong written and verbal communication and interpersonal skills
- Passion for building and cultivating positive relationships with patients, colleagues, and external vendors
- Continuous improvement mindset, with a drive for enhancing and delivering exceptional customer service to our patients
- Customer-centric approach that contributes to a welcoming and collaborative atmosphere within the group
- Proficiency in Microsoft Office products (Word, Excel, Outlook, Teams, etc.)
- Bilingual candidates who are proficient in Spanish are highly preferred!
Physical/Mental Demands & Work Environment
- Requires sitting and standing associated with a normal office environment
- Performs highly complex and varied tasks requiring independent knowledge and its application to a variety of situations, as well as exercising independent judgement
- Requires the use of office equipment such as a computer and telephone
- May view computer screens for prolonged periods of time
- Must be able to prioritize activities when faced with competing demands
- This position will have remote work capabilities and must have the skill set to work independently, exercising sound judgement while maintaining high productivity levels
- Requires elevated levels of electronic and telephone communication
What Sets NCH apart?
At Northern Colorado Hospitalists, we are committed to fostering a supportive and enjoyable work environment. We believe in the importance of a healthy work/life balance that not only allows you to excel while you’re here but also ensures you feel supported when you’re away.
What we offer part-time employees
- Competitive hourly wage aligned with experience
- Professional development opportunities
- Work from home
- Company-provided equipment (laptop, monitors, etc.)
- Bi-weekly internet/cell phone stipend
- Collaborative, supportive environment and company culture
- Monthly social opportunities to engage with NCH and NCH Health Partner Colleagues
- Opportunity to contribute to the healthcare industry while maintaining work-life balance
Additionally, we offer full-time employees
- Medical, Dental, Vision Insurance-100% of employee premiums are covered by NCH
- Employer-funded Long-Term Disability Insurance
- Paid holiday time off
- Vacation Time Accrual
- Paid Sick Leave
- Yearly wellness benefit
Our Commitment
We believe that you are the key to our success. Your unique background, life experiences, knowledge, self-expression, and talents make you who you are. Your individuality, experiences, and perspectives inspire us. NCH is an equal-opportunity employer. We hire exceptional individuals from diverse backgrounds, not only because it’s the right thing to do but because it strengthens our company. We value the unique contributions you bring through your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.