Marketing and Admissions Coordinator

Job Description

Job Description

Westgate Villa Assisted Living is located in the West of San Jose, California with a 60-bed luxurious assisted living community, which has superb year-round weather that is ideal for all outdoor activities. It is near Silicon Valley with views of Mount Hamilton surrounded by natural beauty in a secure setting that provides the best care to seniors.

Location: 5425 Mayme Ave, San Jose, CA 95129

Website: https://westgate-villa.com/

We are seeking a dynamic and proactive Marketing and Admissions Coordinator to join our team at Westgate Villa Assisted Living Facility. As the Marketing and Admissions Coordinator, you will serve as a key support role for the Executive Director and other departments within the facility. This versatile position will involve a variety of tasks, including property inspection, office management, advertising and promotions, administrative support, and more. The ideal candidate will be a "jack-of-all-trades" with strong organizational and communication skills, the ability to manage multiple tasks simultaneously, and a positive, solution-oriented attitude.

You will be at the heart of our operations, ensuring smooth day-to-day functionality while providing high-quality support to our residents and staff. A passion for senior care and an ability to handle sensitive information with discretion is essential in creating a warm and welcoming atmosphere.

RESPONSIBILITIES:

• Oversee the full lifecycle of residency, including interviewing applicants, assigning rooms, maintaining accurate bed counts, and coordinating transfers or discharges.
• Ensure all admission papers, permits, and legal authorizations are signed, filed, and forwarded to the correct departments in accordance with Medicare, Medicaid, and facility policies.
• Explain complex information to residents and guardians, including room rates, billing procedures, facility rules, and resident rights.
• Update and manage the resident master card file, daily/monthly census reports, and the resident waiting list to ensure data accuracy.
• Act as a hub between departments by notifying nursing staff of new arrivals, forwarding medical records, and collaborating with the business office and social services.
• Protect resident rights by maintaining strict confidentiality of medical information and ensuring all residents are treated with individuality and privacy.

QUALIFICATIONS:

• High School Diploma (required).
• MediCal experience preferred.
• Admissions and Customer Service experience preferred but not required.
• Ability to operate office and accounting machinery and high comfort with computers, specifically regarding data input and output.
• Strong command of the English language (written and verbal) with the ability to follow complex instructions and deal tactfully with residents, families, and the public.
• The ability to remain calm and level-headed in emergencies and cope with the mental and emotional stress inherent in a healthcare environment.
• Proven ability to make independent decisions when necessary, maintain personal integrity, and work flexibly without constant supervision.

WHAT WE OFFER: We value our team members and provide a supportive and enriching work environment. As part of our organization, you'll enjoy:

• Comprehensive Benefits Package: Medical, Dental, and Vision benefits, 401K, Life Insurance and AD&D, Paid Time Off
• Supportive Environment: Work alongside experienced professionals dedicated to improving patients' lives
• Positive Work Culture: A team-first atmosphere that prioritizes well-being and work-life balance
• Professional Growth: Access to ongoing training, and mentorship programs.

If you are proactive, detail-oriented, and have a genuine interest in helping others, make this position a rewarding opportunity within a growing organization poised to make a meaningful difference in the world of assisted living.We would love to hear from you. We value our employees and work diligently to provide opportunities for professional growth and development while ensuring a positive workplace culture!

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.

Mon-Fri, 8:30am to 5:00pm