<h3>Job Description</h3>
Job Description
Russell Tobin is hiring a Call Center Supervisor to work with our client in the healthcare industry. Apply now for consideration! Location: Remote within US Contract: 12-months Pay: $25-30/hour (DOE) Schedule: 8:00am - 5:00pm Mountain Time, Monday through Friday Responsibilities:
<ul>
<li>Supervise contact center agents</li>
<li>Achieve SLAs</li>
<li>Assist with Medicaid policy and process questions</li>
<li>Solve problems as they arise</li>
</ul>
 Qualifications:
<ul>
<li>Supervisor experience in a Medicaid contact center that supports providers</li>
<li>4 + years Medicaid experience/knowledge</li>
<li>3+ yearsSupervisor experience</li>
<li>Microsoft Office proficiency</li>
<li>Problem-solving proficiency</li>
<li>Excellent communication</li>
<li>Associates Degree</li>
</ul>
 Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.