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Customer Experience Center Specialist (Teller)

RiverBank
locationSpokane, WA, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job DescriptionSalary: $39,422-$48,277

Why RiverBank?

RiverBank is an organization that believes in creating a place where each Team Members unique spirit and individualism can flourish. We believe that our Team Members ideas and visions are important, and that we can all work together to identify & find solutions to challenges. We live the RiverBank core values by being collaborative, kind, innovative, motivated and productive.


RiverBank's passion is to make Business Banking easy. We support businesses, communities, and people by being uniquely better in providing all the high-touch and high expertise service youd expect from a Relationship Bank with the added perks of striving to implement streamlined technological solutions.

Want to be a part of community of people striving to be uniquely better?


What Youll Do

  • Perform administrative & back-office operations duties (garnishments & levy's, CTR's, research projects, internal audit assistance, etc.).
  • Provide an excellent customer experience by handling bank teller transactions (in person, over the phone, chat and over email).
  • Assist with the review and processing of incoming customer wire requests.
  • Provide backup support for the Customer Experience Center (Branch), Digital Services, and Concierge Services.
  • Assist the Customer Experience Manager with other special projects.



Your Qualifications


  • Any relevant experience preferred, but we're willing to train for the right person!
  • We need you to be detial orriented (see what we did there?)
  • An ability to be approachable and communicate with team members across the company
  • Self-motivation and critical thinking are key qualities we're looking for


    Nice to Haves


    • Branch and/or back-office operations experience
    • Knowledge of online banking


    Confidence can sometimes hold us back from applying for a job. But well let you in on a secret: theres no such thing as a perfect candidate.RiverBankis a place where everyone can grow. Sohoweveryou identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.


    More to Know:


    • RiverBank has been named one of Best Places to Work in the Inland Northwest for the past six years and counting!
    • Pay range: $39,422-$49,277
    • Vacation (3 Weeks), Sick Leave (12 days a year), Volunteer Time off (24 hours) & All Bank Holidays (at least 40+ paid days off a year total that increase with tenure)
    • 90% Employer Paid Medical & 100% Employer Paid Vision, Dental, & Long-Term Disability Insurance for every Team Member
    • AnHRA where an employee only pays $600 towards their medical deductible and the company reimburses any other deductible costs ($4,900+ value)
    • Employer-paidLife Insurance(two times your annual earnings)
    • Employer PaidEmployee Assistance Program
    • 4% company 401k matchon contributionsafter 3months
    • Paid Parental Leave
    • Discounted Rates onPet, Home, & Auto Insurance


    Is this role not an exact fit? Feel free to check out the rest of our opportunities@BambooHR!

    Go hereto see an overview of the hiring process of RiverBank, how you can best prepare, and give us your thoughts on this posting!


    RiverBank
    is an equal opportunity employer, committed to hiring a diverse workforce and preserving inclusive hiring practices.RiverBank, Inc. does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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