Home Care - Care Manager

Job Description

Job DescriptionDescription:

Job Title: Home Care - Care Manager

About JFS of Silicon Valley for Center for Aging & Caregiver Services:

The Center for Aging and Caregiver Services (CACS) empowers older adults, caregivers, and their families by providing high-quality, compassionate services designed to support independence, enhance well-being, and address the challenges of aging. Guided by Jewish values, CACS delivers programs and resources that help individuals and families navigate complex care needs with dignity and confidence. Our services are accessible to all, regardless of race, religion, sexual orientation, or ability to pay, reflecting our commitment to inclusivity and community support.

Position Overview

The Home Care - Care Manager is responsible for coordinating and overseeing in-home care services for clients, ensuring they receive safe, high-quality, and individualized support. This role involves conducting assessments, developing care plans, monitoring client progress, and collaborating with healthcare providers, caregivers, and families to achieve positive health outcomes.

Requirements:

Responsibilities

Care Coordination: Provide comprehensive care management services to individuals with complex healthcare needs, including assessment, planning, coordination, monitoring, and evaluation of care plans.

Client Advocacy: Serve as an advocate for clients ensuring their needs and preference are met and promoting their rights and self-determination thorough the care process.

Multidisciplinary Collaboration: Collaborate with healthcare providers, community resources, and other stakeholders to facilitate a seamless continuum of care and promote integration of services

Assessments and Documentation: Conduct thorough assessments of client needs, develop individualized care plans, and maintain accurate and up to date documentation of all interactions and interventions.

Education and Support: Provide education and support to clients, and their families regarding their health conditions, treatment options, and self-management strategies.

Quality Improvement: Participate in quality improvement and analyzing data, identifying areas for improvement and implementing evidence-based practices to enhance care outcomes.

Measurable Expectations: Develop and achieve measurable objectives within the first six months if being promoted, such as:

· Create an audit tool and lead monthly chart audits with the CACS staff,

· Lead or co-lead training once a month specific to working with older adults

· Lead weekly case review with CACS team

· Sustain a minimum of 20 billable hours per week

· Collaborate with Director of Operations to address and create policies and procedures to improve processes and enhance client experience.

· Establish partnerships with at least three community-based organizations.

· Maintain client confidentiality and ensure necessary releases of information are in the right place.

· This position may require providing client with transportation services.

· Other duties as assigned.

Qualifications

Education

· Bachelor’s degree in social work or related field. MSW or Certification in Care Management preferred.

Experience

· Experience: Minimum of two years’ experience in care management or related field, preferably working with older adults.

· Experience working with Jewish families and familiarity with Jewish culture and values is strongly preferred.

Competencies

· Understanding of social and healthcare systems, care coordination principles, and psychosocial factors that impact older adults.

· Excellent verbal and written communication skills.

· Strong interpersonal skills with the ability to build rapport, collaborate with multidisciplinary teams, and engage clients in their care.

· Exceptional organization skills with the ability to prioritize tasks, manage competing responsibilities, and meet project deadlines.

· Proficiency in using electronic health record systems, Microsoft Office Suite, and other relevant software applications.

· This position requires the ability to lift 25 pounds, sitting / standing for 30 minutes or more at a time.

· Reliable transportation, insurance, and California Driver’s License required.