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Human Services Specialist

PublishedPublished: 6/14/2022

Job Description

Human Services Specialist

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📍 Location: Eau Claire, WI (Onsite)

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🏢 Industry: Non-profit Organization Management

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💼 Work Setting: Onsite

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We are seeking a Part-Time Human Service Specialist to support individuals transitioning within community-based service programs. This role is ideal for students or early-career professionals interested in:

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  • Criminal Justice
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  • Human Services
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  • Behavioral Health
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  • Community Corrections
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  • Social Services
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  • Case Management
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The position focuses on client support, recovery services, substance use monitoring, documentation, and community-based interventions while helping individuals achieve greater independence and stability.

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Due to contractual requirements, male applicants are needed for this position.

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Key Responsibilities

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Client Monitoring & Support

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  • Administer and observe:
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  • Urinalysis Testing (UA)
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  • Breathalyzer Testing
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  • Oral Fluid Drug Screens
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  • Sweat Patch Testing
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  • Monitor and document client participation and progress.
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  • Support implementation of individualized service plans.
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  • Provide direct client support within community settings.
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Recovery & Community Services

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  • Participate in multidisciplinary recovery teams.
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  • Provide observations and feedback regarding client progress.
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  • Support rehabilitation, recovery, and community reintegration goals.
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  • Promote positive behavioral and lifestyle changes.
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Medication Support

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  • Assist with medication monitoring activities.
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  • Support medication compliance and education.
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  • Deliver medications when required within established protocols.
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  • Perform non-clinical medication support functions.
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Documentation & Case Records

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  • Maintain accurate and timely client documentation.
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  • Complete reports according to agency, regulatory, and payer requirements.
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  • Update client records and progress notes.
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  • Ensure confidentiality and compliance with documentation standards.
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Team Collaboration

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  • Collaborate with clients, supervisors, and service providers.
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  • Participate in:
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  • Client Meetings
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  • Staff Development Sessions
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  • Clinical Supervision
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  • Team Case Reviews
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  • Contribute recommendations within scope of practice.
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Legal & Compliance Responsibilities

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  • Follow agency policies and service regulations.
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  • Maintain professional and ethical standards.
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  • Testify in legal proceedings when required.
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  • Complete background and program-specific compliance requirements.
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Community-Based Service Delivery

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  • Provide services in various environments including:
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  • Client Homes
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  • Community Locations
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  • Offices
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  • Outdoor Settings
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  • Travel throughout the service area to meet client needs.
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  • Maintain a flexible schedule, including occasional evenings and weekends.
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Agency Values & Expectations

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Client-Centered Care

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  • Treat all individuals with dignity and respect.
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  • Promote person-centered and trauma-informed practices.
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  • Encourage client independence and self-sufficiency.
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  • Support evidence-based interventions.
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Professional Conduct

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  • Represent the organization professionally.
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  • Serve as a positive community ambassador.
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  • Foster inclusive and supportive environments.
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Required Qualifications

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  • Education
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  • High School Diploma or GED
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  • Transportation
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  • Valid Driver's License
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  • Reliable Transportation
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  • Ability to meet organizational driving and insurance requirements
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Technical Skills

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  • Basic Computer Skills
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  • Electronic Health Record (EHR) Documentation
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  • Email Communication
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  • Accurate Report Writing
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Compliance Requirements

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Ability to pass:

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  • Background Checks
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  • Caregiver Checks
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  • Medical Screenings
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  • Program-Specific Screening Requirements
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Preferred Qualifications

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1+ year of experience in:

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  • Human Services
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  • Behavioral Health
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  • Criminal Justice
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  • Community Corrections
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  • Social Services
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  • Youth Services
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  • Case Management
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Key Skills

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  • Human Services
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  • Community Support
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  • Criminal Justice
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  • Substance Abuse Monitoring
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  • Case Documentation
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  • Client Advocacy
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  • Behavioral Health
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  • Recovery Support
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  • Medication Monitoring
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  • Crisis Intervention
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  • Community Outreach
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  • Client Engagement
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Core Competencies

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  • Communication Skills
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  • Professionalism
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  • Empathy
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  • Crisis Management
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  • Conflict Resolution
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  • Documentation Accuracy
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  • Team Collaboration
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  • Independent Work
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  • Problem Solving
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  • Cultural Sensitivity
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