Medical Receptionist

Job Description

Job DescriptionRio Grade Primary Care is a patient-centered practice committed to providing high-quality, compassionate healthcare to our community. Our team values professionalism, respect, and teamwork, and we're looking for a dedicated Medical Receptionist to be the welcoming face of our clinic.

Job Summary:

We are seeking a reliable and friendly Medical Receptionist to join our front office team. This role is essential to maintaining efficient daily operations and ensuring a positive experience for our patients from check-in to check-out.

Responsibilities:

Greet and check in patients in a courteous and professional manner

Answer multi-line phones and direct calls appropriately

Schedule, confirm, and manage appointments

Verify insurance and collect co-pays or payments

Maintain accurate patient records and update information in the EMR system

Coordinate with clinical staff to ensure smooth patient flow

Handle incoming faxes, mail, and patient messages

Perform other administrative duties as assigned

Qualifications:

High school diploma or equivalent required

Previous experience in a medical office or similar setting preferred

Proficient in EMR systems

Strong communication and organizational skills

Ability to multitask in a fast-paced environment

Bilingual (Spanish/English) is a plus

Schedule:

Full-time

Monday–Friday

8:00 AM – 5:00 PM (hours may vary slightly depending on clinic needs)

Benefits:

Competitive pay

Health insurance

Paid time off (PTO) and holidays

401(k)options

flexible hours

Supportive team environment and opportunities for growth