Job Description
Job Description
If you are interested in a rewarding job and a supportive culture, as well as, being part of an organization that rates the highest in the state for consumer satisfaction, Seacoast Mental Health Center, Inc. has openings for a Office Coordinator to join our team!
At Seacoast Mental Health Center, we provide hope and promote recovery for children, adolescences, adults and their families in the Eastern half of Rockingham county. The rising demand for mental health and substance use disorder services offers immediate employment opportunities
If you like making a difference in your community and are passionate about working in a non-profit organization, Seacoast Mental Health is an excellent choice!
The major duty of the Office Desk Coordinator is to operate the switchboard and greet clients at the front desk in the lobby of the Exeter Office.
1. Switchboard - Receive, screen, and route all incoming phone calls. Coordinate phone service and equipment needs and problems with the Facilities Coordinator and/or the Chief Information Officer, and the appropriate phone service.
2. Scheduling - Maintain daily schedules for all Exeter Office psychiatrists and clinical staff and ensure that daily transaction forms are initiated from the master schedule. Responsible for greeting clients and collecting payments as they arrive for their appointments.
3. Payments and Information Verification - Responsible for verifying, and updating as necessary, address and payer information for each patient at time of check-in and collecting any payment due on each patient’s account. Payments are to be posted to the appropriate account.
4. Coverage - Responsible for ensuring that the front desk is adequately covered at all times. Responsible for training back-up staff and scheduling back-up staff as necessary.
5. Crisis Calls - Must be able to assess crisis calls, both via the phone and on a walk-in basis.
6. Opening & Closing - The Office Coordinator is responsible for opening the Exeter Office for business in the morning, and for ensuring that the entire building is closed properly in the evenings. This includes locking all outside entryways, turning off lights, and putting the switchboard on "call-forwarding" to the answering service.
7. Administrative Staff - The Office Coordinator is responsible for hiring and providing adequate supervision and training for front desk staff.
Graduate of a Business Program with at least 2 year’s additional office experience or 5 years related medical office experience including supervisory responsibility.
Seacoast Mental Health Center, Inc. offers a generous compensation package including paid time off, health and dental plans, retirement account match, etc. We are an Equal Opportunity Employer, and we value the diversity of our community.