Job Description
Job DescriptionWe are looking for a skilled Branch/Retail Banking Clerk to join our team on a contract basis in Fresno, California. This position is ideal for candidates with a strong background in cash handling and retail banking operations who are eager to provide exceptional customer service and ensure smooth bank transactions. If you have experience in managing deposits and operational processes, we encourage you to apply.
Responsibilities:
• Process customer transactions efficiently, including deposits, withdrawals, and payments.
• Handle cash accurately and ensure compliance with bank policies and procedures.
• Assist clients with inquiries related to banking products and services.
• Maintain thorough records of all transactions and ensure proper documentation.
• Deliver high-quality customer service to ensure client satisfaction and build trust.
• Collaborate with team members to meet branch goals and uphold operational standards.
• Monitor cash levels and prepare necessary reports for management.
• Resolve discrepancies and escalate issues when required.
• Adhere to security protocols to safeguard customer information and branch assets.• At least 1 year of experience in retail banking or a related role.
• Proficiency in cash handling and familiarity with banking operations.
• Strong attention to detail and ability to manage accurate records.
• Excellent customer service skills and a detail-oriented approach.
• Knowledge of bank transaction processes and deposit management.
• Ability to work effectively in a team-oriented environment.
• Strong communication skills for interacting with clients and colleagues.
• Commitment to maintaining confidentiality and adhering to banking regulations.