Job Description
Job Description
At Bettinson Insurance Agency, we treat every client and team member like part of our own. Now in our third generation of family ownership, we continue to serve many of the same families who started with us decades ago. Were a close-knit team that values simplicity, balance, and genuine connection. Our focus is on relationships, not quotas. We take pride in providing thoughtful service and honest guidance, while maintaining an environment thats relaxed, respectful, and supportive. If youre looking for a place where your work is meaningful, your voice matters, and your well-being comes first, this is the place for you.
Were seeking a Insurance Customer Service Representative who shares our commitment to personal service and integrity. In this role, youll handle client inquiries, process policy changes, and ensure our customers receive the best coverage and support possible. Youll work alongside a small, experienced team that collaborates daily and truly cares about each others success.
- Base salary: $50,000-$75,000 (based on experience)
- Paid Time Off (PTO)
- Parental leave
- Hands-on training and ongoing support
- Retirement plan
- Free on-site parking
- Monday-Friday schedule
- Evenings and weekends off
If youre ready to bring your expertise to a workplace that values people over policies, wed love to meet you. Apply today!
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Parental Leave
Hands on Training
Mon-Fri Schedule
Retirement Plan
Evenings Off
Weekends Off
Responsibilities
- Provide exceptional service and support to new and existing clients
- Prepare insurance quotes and review policy options with clarity and confidence
- Recommend coverage changes and ensure clients needs are met accurately
- Conduct annual policy reviews and handle renewals, billing issues, and rewrites as needed
- Maintain accurate records and consistent communication within the team
- Stay current with CE credits to maintain your Property & Casualty license
Requirements
- Active Property & Casualty (P&C) license required
- Excellent communication skills-both written and verbal
- Strong attention to detail and organizational skills
- Ability to manage multiple tasks efficiently in a small-team environment
- Proficiency with digital tools, software, and online portals