Job Description
Job Description
Are you looking for a place where your dedication to helping others truly shines? Al Bourdeau Insurance Agency, a cherished part of the East Lansing community for over 40 years, is seeking a warm and knowledgeable Personal Lines Account Manager to join our dedicated team. We pride ourselves on building lasting relationships with our clients, offering them peace of mind through personalized insurance solutions. Imagine a role where you're guiding families through life's changes and ensuring they're protected. We offer a supportive and friendly work environment right here in East Lansing, where your contributions are valued, and your growth is encouraged. If you have a passion for insurance, a knack for connecting with people, and a desire to be part of a long-standing, reputable agency, we would be absolutely delighted to welcome you aboard.
Benefits
Annual Base Salary Based on Experience
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Office Keurig/Coffee
Office Potlucks
Employee Meet-Ups
Community Involvement
Community Involvement
In-Office Work Bonus
Charity Events
Family-Focused Agency
Paid Holidays
Paid Time Off (PTO)
Casual Dress
Responsibilities
Manage a dedicated book of personal lines insurance clients, fostering strong relationships.
Handle client inquiries, policy changes, and renewal processes efficiently and accurately.
Assess client needs and recommend appropriate insurance products and coverage levels.
Process applications, endorsements, and claims accurately.
Collaborate with underwriters to secure competitive quotes and terms.
Provide exceptional customer service, ensuring client satisfaction and retention.
Requirements
Valid Michigan Property & Casualty License.
Minimum of 2 years of experience in personal lines insurance account management.
Strong understanding of insurance policies and coverage options.
Excellent communication and interpersonal skills.
Proficiency in agency management systems and Microsoft Office Suite.
Detail-oriented with strong organizational abilities.