Administrative Specialist

Job Description

Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
  

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

The Executive Assistant is responsible for providing executive level support to the Stevens Pass General Manager (GM) and the resort’s senior leadership team. This position entails commitment to completing a wide variety of tasks and projects independently with strong attention to detail and follow-through. The primary goal of the Executive Assistant is to anticipate the needs of the GM, with an understanding of her schedule and priorities, allowing the GM to maximize her time and focus. The role requires a highly motivated and resourceful individual with strong learning agility, emotional intelligence, self-motivation, integrity and curiosity.

Job Specifications:

• Starting Wage: $22.43/hr - $34.15/hr
• Employment Type: Year Round
• Shift Type: Full Time hours available
• Housing Availability: No

Job Responsibilities:

• Assist with other tasks that may be assigned
• Must be highly proficient in using company’s administrative software for communications, scheduling, document production, presentations, spreadsheets and any other tasks/applications that may become necessary to support the GM. Most heavily utilized software includes: MS Word, Outlook, PowerPoint, Teams, Excel, Coupa, Concur, RPOS, SmartSheets and Mountain Money
• Possess excellent self-management skills: organization, goal-setting, time-management, self-motivation, self-directing, stress management, reliability, change adaptability and accountability
• Demonstrate the desire and passion to learn and develop, particularly showing an ability to lead through influence
• Exhibit flexibility as well as the ability to work under time sensitive deadlines and changing priorities with accuracy, dependability and a positive attitude
• Strictly maintain confidentiality and discretion with executive-level communication. Exhibit strong judgment in handling sensitive information
• Ability to anticipate the needs of the GM - foresee and discuss potential conflicts or risks
• Prioritize and manage multiple assignments, including to act as a project manager supporting resort initiatives
• Inspire trust and build strong, positive, productive relationships with key stakeholders. Extensive internal and external guest service, as well as community relations, including courteous, professional communication and recovery efforts.
• Lead the resort admin team and partner with resort managers to support continuity of the resort’s business administration. Participate fully in the regional admin team and other cross-functional initiatives.
• Manage the calendar, travel plans, and expenses of the GM
• Schedule, plan and attend meetings, including to prepare notes and follow up on action items
• Oversee resort calendars and critical documents (Manager days off, MOD, permits, licenses, leases, budget calendar, org charts, contracts, dues, payments, A/R schedules, etc.). Monitor timely renewal of the same
• Coordinate local records retention process and manage resort archives
• Send resort-wide communication on behalf of the GM for upcoming commitments, responsibilities and announcements
• Support resort training programs, communication plans and management outreach
• Provide budgeting support, as it applies to the GM and resort-wide accounts
• Assist with planning and coordination of resort and company events as needed
• Onboard & assist in training new staff on VR and Stevens Pass process, policy and procedures
• Principal creator of Mountain Money for the resort
• Purchase, manage and maintain administrative office supplies and machines
• Demonstrate willingness and ability to support all front line operations during high volume time periods, as needed

Job Requirements:

• Bachelor’s degree or equivalent military or work experience
• 3+ Years previous administrative or equivalent work experience
• Adequate proficiency with Microsoft Office Suite and software systems to effectively complete assigned tasks
• Excellent written and verbal communication skills, including fluency in English
• Excellent organizational skills, strong foresight and emotional intelligence
• Ability to support the resort leadership, management team, employees and guests

The expected pay range is $22.43/hr - $34.15/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 509347
Reference Date: 07/03/2025
Job Code Function: Administrative