Health Information Associate
Job Description
Job Description
In this fast-paced environment, the Health Information Associate organizes and maintains medical records by collecting information about patients. This information can include test results, diagnoses, exam results, recommended treatments, prior medical history and other relevant data. The Health Information Associate must be sure that these records are well-organized, and they should be able to provide quality reports. Security and accuracy of the records is also crucial, as a small mistake could result in a large liability. As well, maintains a professional reception area; safeguards patient privacy and confidentiality.
Essential Functions:
• Generate and prepare medical records.
• Organize and evaluate medical records for completeness and accuracy.
• Maintain and search computerized medical records.
• Knowledge of chart control, access and storage in accordance with established policies and regulations.
• Knowledge of medical records regulations and release of health information.
• Prepare copy of records when presented with properly completed medical release forms.
• Ensures all paper files and records are stored in secured designated areas according to storage procedures.
• Consult supervisor, team members and appropriate resources to solve health information questions.
• Receive incoming correspondence and review/forward to appropriate department or staff.
• Process outside requests for records and call to verify fax, email and the location of fax machine.
• Input and verify all Head Start required labs, release forms, well child forms and physicals are completed and logged into the Head Start database.
• Meets project and record request deadlines as directed and in accordance with established policies.
• Coordinate the release of medical information to insurance companies.
• Log in/out and process all requests for records for the Social Security Administration and attorney offices.
• Process subpoenas and court orders including authorization from CEO / CMO or designated person
• Receive, screen and coordinate telephone calls from patients and healthcare providers.
• Utilize electronic health information systems and other software such as: NextGen, Dexis, Adobe Pro, Excel, Word and Outlook.
• Perform a variety of administrative duties including but not limited to: answering phones; faxing and filing of confidential documents; and basic Internet and email utilization.
• Provide excellent customer service to all internal and external customers.
Non-essential Functions: Assist with any other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Position requirements / Job qualifications:
Education and Training: High School Diploma or equivalent, required. Associate Degree and/or certificate program preferred. One year of current experience within the last three years in a comparable job scope, preferable. Educated on and compliant with HIPAA regulations; maintains strict confidentiality of client information.
Skills and abilities: (language, mathematical, reasoning, etc.)
Ability to work effectively within role independently and with other team members. Ability to organize and complete work in a timely manner. Ability to read, write and effectively communicate in English, other languages a plus. Ability to understand medical/surgical terminology, highly preferred.
Physical/mental demands: The physical/mental demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, climb, balance on two feet, stoop, kneel, crouch, or reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Mental demands include the ability to learn, adapt to changes, and become proficient quickly, pay close attention to details, courteous and professional demeanor, ability to deal with stress of meeting deadlines and adhere to company policies and procedures.)
Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
____ Category I: Job classification includes ALL employees who have occupational exposure* to blood borne pathogens* (blood or body fluids) while performing their job duties.
__X__ Category II: Job classification includes employees who are likely to have SOME occupational exposure to blood borne pathogens because Category I tasks may occasionally be required.
____ Category III: Job Classification includes those employees who perform jobs and tasks where NO CONTACT with blood borne pathogens occurs and Category I and Category II tasks ARE NOT a condition of employment.
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