Dental Office Manager

Job Description

Job DescriptionBenefits:

• Competitive salary
• Paid time off

Full-Time | Competitive Pay | Growing Multi-Location Dental Group


We are looking for a highly organized, confident, and people-focused Dental Office Manager to lead daily operations at our new and fast-growing practice. This role is for someone who can take ownership, solve problems quickly, and make sure the office runs smoothly every single day.

Key Responsibilities


Daily Operations

• Oversee all front office and administrative functions
  
  
• Maintain efficient patient flow and schedule management
  
  
• Ensure smooth opening and closing procedures
  
  
• Monitor office cleanliness, supply levels, and equipment needs
  
  

Team Management

• Lead, train, and support front desk, coordinators, and assistants
  
  
• Hold staff accountable to policies, standards, and performance goals
  
  
• Address conflicts, performance issues, and time-management concerns
  
  
• Assist with staff scheduling and time-off approvals
  
  

Patient Experience

• Ensure every patient receives exceptional service
  
  
• Manage escalated patient concerns professionally and calmly
  
  
• Maintain strong relationships with recurring patients
  
  
• Oversee check-in/check-out accuracy and financial transparency
  
  

Insurance & Financial Oversight

• Ensure correct insurance verification and documentation
  
  
• Monitor treatment plan presentations and acceptance
  
  
• Oversee collections, copays, payment plans, and daily deposits
  
  
• Review claims, aging reports, and AR follow-up
  
  

Compliance & Reporting

• Ensure OSHA, HIPAA, and infection control standards are followed
  
  
• Maintain office policies, handbooks, and training checklists
  
  
• Track KPIs: schedule utilization, production, collections, no-shows, etc.
  
  
• Prepare weekly reports for the Director of Operations/COO
  
  

Coordination with Clinical Team

• Support dentist and hygienists with room flow and scheduling
  
  
• Communicate supply needs, lab issues, and clinical bottlenecks
  
  
• Ensure treatment rooms rotate efficiently
  
  

Requirements

• 2+ years of dental office management experience (required)
  
  
• Strong understanding of dental terminology, insurance, and billing
  
  
• Excellent leadership, communication, and problem-solving skills
  
  
• Ability to multitask in a fast-paced, high-volume environment
  
  
• Experience with practice management software (Dentrix, EagleSoft, etc.)
  
  
• Professional, dependable, and able to handle confidential information
  
  

Preferred Qualifications

• Experience in multi-location or DSO environment
  
  
• Bilingual (English/Spanish)
  
  
• Familiarity with Medicaid/Managed Care plans
  
  

What We Offer

• Competitive compensation
  
  
• Full-time stable hours
  
  
• Growth opportunities within a rapidly expanding dental group
  
  
• Supportive leadership and clear operational structure
  
  
• Paid time off and employee benefits