Medical Office Administrative Assistant

Job Description

Job Description

Child and Adult Psychiatry Private Practice in Clayton looking for a full time administrative assistant. We are a friendly and supportive group in a comfortable office setting. We serve a diverse group of patients and families and strive to provide excellent, compassionate care. You will be responsible for providing excellent customer service in person, over the phone, via text and email while maintaining strict patient confidentiality. You will be supporting several physicians with their individual preferences and needs. You will be responsible for a wide variety of clerical duties supporting general office operations and service delivery. We are seeking someone who possesses exceptional interpersonal and communication skills, demonstrates sensitivity with patients, has excellent organizational skills, takes a proactive and problem solving approach to challenges, gives great attention to detail while being efficient, and shows flexibility.

Responsibilities

• Answer a high volume of calls, texts and emails in a fast paced environment
• Schedule patient appointments and coordinate physician schedules
• Prioritize multiple tasks to meet the needs of 4 physicians and their patients
• Relay messages between doctors and their patients accurately and in a timely manner
• Coordinate care with pharmacies
• Process medical record requests and communicate with other medical providers
• Maintain medical records (hard copy and electronic) while adhering to all HIPAA regulations
• Collect patient payments and post into practice management software

Qualifications

• High School Diploma required
• 1-2 years of administrative office experience required, medical office preferred
• Proficiency in Microsoft Office Suite preferred
• Experience with electronic health record (e.g. PracticeFusion) - Preferred but not required
• Experience with processing of payments and patient accounts- Preferred but not required