Job Description
Job Description
About Company:
Founded in 1993, Intercoastal Medical Group is an association of more than 100 highly credentialed physicians encompassing many medical specialties serving Sarasota County and Manatee County, Florida with nine locations. Intercoastal is the premier provider of choice in the Sarasota / Bradenton area.
Intercoastal Medical Group also prides itself on offering this area’s most current technology and resources. Extensive laboratory and diagnostic equipment and a day surgery center allow for fast and accurate diagnostic tests and procedures at conveniently located Intercoastal facilities.
We are always looking for qualified and compassionate professionals to join our team of dedicated providers and staff. If you enjoy working in a fast-paced environment where you can truly make a difference in the lives of patients, then Intercoastal Medical Group is the place for you.
About the Role:
The Surgery Scheduler plays a critical role in coordinating and managing surgical appointments within a healthcare facility or local outpatients settings. This position requires meticulous attention to detail to schedule surgeries accurately while considering surgeon availability, patient needs, and resource allocation. The Surgery Scheduler acts as a liaison between patients, surgeons, and nursing staff to facilitate clear communication and timely preparation for surgical procedures. By effectively managing the surgical schedule, this role helps minimize delays and cancellations, contributing to improved patient outcomes and operational efficiency. Ultimately, the Surgery Scheduler supports the healthcare team by maintaining an organized, responsive, and patient-centered scheduling process.
Location: Urology; 3333 Cattlemen Road in Sarasota, FL
Hours: Monday-Friday, 8am-5pm
Minimum Qualifications:
- High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred.
- Previous experience in medical scheduling, preferably within a surgical or hospital environment.
- Familiarity with medical terminology and surgical procedures.
- Proficiency in using electronic health record (EHR) systems and scheduling software.
- Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications:
- Experience working with insurance verification and pre-authorization processes.
- Knowledge of HIPAA regulations and patient confidentiality requirements.
- Excellent interpersonal and communication skills tailored to diverse patient populations.
- Ability to work collaboratively within multidisciplinary healthcare teams.
Responsibilities:
- Coordinate and schedule surgical procedures by collaborating with surgeons, patients, and clinical staff to confirm availability and requirements.
- Maintain and update the surgical schedule daily, ensuring accuracy and timely communication of any changes to all relevant parties.
- Verify patient information, insurance coverage, and pre-operative requirements to ensure compliance with hospital policies and regulatory standards.
- Communicate effectively with patients to provide pre-surgery instructions, answer scheduling questions, and address any concerns.
- Work closely with outpatient facilities and staff to optimize room utilization and assist in resolving scheduling conflicts or emergencies.
- Document all scheduling activities and maintain records in compliance with healthcare regulations and confidentiality standards.
Skills:
The Surgery Scheduler utilizes strong organizational and communication skills daily to coordinate complex surgical schedules and ensure all stakeholders are informed and prepared. Proficiency with electronic health record systems and scheduling software enables efficient management of appointments and patient data. Knowledge of medical terminology and surgical procedures allows the scheduler to accurately interpret clinical information and verify necessary pre-operative steps. Interpersonal skills are essential for effectively communicating with patients, surgeons, and clinical staff, addressing concerns, and facilitating smooth scheduling processes. Additionally, problem-solving abilities help the scheduler resolve conflicts and adapt to last-minute changes, maintaining operational flow and patient satisfaction.
Intercoastal is a drug free workplace and EEO compliant. For more information about Intercoastal, visit www.intercoastalmedical.com.