Job Description
Job DescriptionWho We Are
DCG is an award-winning, full-service engagement, digital, research, and data company with over 15 years of experience supporting the military, Veterans, and the American public. DCG strategically researches, plans, executes, and evaluates large-scale, multi-platform outreach initiatives across a wide range of mission-driven issues including human trafficking awareness, mental health stigma reduction, suicide prevention, ending homelessness, Veteran health, transportation safety, small business resources, and public diplomacy, to name a few. Additionally, our research and digital teams employ mixed methods research, Human-Centered Design (HCD), and change management principles to integrate new technologies built around well-researched user journeys.
Position Overview
The Senior Research Manager will lead a dynamic international team responsible for designing and implementing quantitative and qualitative public perceptions research across more than 130 countries worldwide. You will oversee all phases of the research process while ensuring adherence to methodological rigor and quality standards - from instrument design and validation through fieldwork coordination with global research partners to advanced data processing, analysis, and strategic reporting. This role requires exceptional project management capabilities, the ability to mentor junior researchers, and the capacity to translate complex research findings into actionable insights for stakeholders.
If you are passionate about research that improves the effectiveness of public policy, explores how people around the world understand and value community, and enjoy validating datasets, then this opportunity is for you!
Location & Work Hours
This is a fully remote position. The selected candidate will work during DCG's core Eastern Standard Time business hours (approximately 9am-5pm EST).
You will:
- Lead and oversee quantitative and qualitative public perception research projects from inception to completion
- Design and review questionnaires for representative interviewer-administered and self-administered surveys
- Create and review sampling plans to ensure research validity
- Implement robust quality controls throughout the research process
- Oversee fieldwork operations and data collection across multiple countries
- Process and validate datasets to ensure accuracy and reliability
- Prepare reports and presentations for clients and stakeholders
- Strategic resource allocation across multiple task orders, ensuring optimal team utilization and project delivery timelines
- Development and presentation of comprehensive proposal build-ups for client task order requests, including budget forecasting and resource planning
- Training and performance management of research staff, including conducting regular evaluations, providing constructive feedback, and identifying professional development opportunities
- Cross-functional coordination between research teams, stakeholders, and clients to align project objectives and methodological approaches
- Budget oversight and financial management across multiple research initiatives, including tracking expenditures and ensuring projects remain within scope
Qualifications/Skills
- 10+ years of relevant professional experience in research management
- Demonstrated experience overseeing international quantitative and qualitative public perception research projects
- Expertise in survey methodology, including questionnaire design, sampling techniques, and data processing
- Experience with qualitative data collection methods (focus groups, in-depth interviews, document analysis)
- Experience with representative surveys and quantitative data collection, including creating and reviewing sampling plans, fieldwork oversight, and data weighting
- Experience managing multiple surveys simultaneously, including both CAPI and CATI methods
- Proven track record as a trainer for research teams and partners
- Experience developing and managing project finances and resource allocations
- Strong critical thinking and problem-solving skills
- Excellent attention to detail and organizational abilities
- Effective verbal and written communication skills
- Ability to manage multiple fast-paced projects simultaneously
- Experience with people management, mentorship, or coaching
- Fluency with SPSS, including creating and running syntax, or another relevant statistical program
Preferred Qualifications
- Language fluency other than English and/or regional expertise a bonus
What We Offer
DCG prides itself on having a unique and flexible culture. We value hard-working, self-motivated and dedicated employees and are committed to providing an opportunity for tremendous career growth and earning potential. We provide a collaborative, learning-oriented environment with vast opportunities to take ownership of work and hone specialized skills.
About DCG
DCG is a specialized, evidence-based communications and research firm focused on supporting federal clients with strategic public relations, marketing, outreach, and research and analysis services. With more than 14 years of experience dedicated to delivering innovative solutions in support of federal government campaigns, our focus is to deliver comprehensive communications services through cutting-edge technologies that enrich the lives of Americans. Our mission-driven work has covered critical topics like human trafficking awareness, mental health stigma reduction, suicide prevention, ending homelessness, veteran health, transportation safety, small business resources, and public diplomacy, to name a few. We believe smart communications has the power to change lives and this work is our passion.
Culture at DCG
DCG boasts a flexible and adaptable culture. We value hardworking, self-motivated, and dedicated team members and are committed to fostering ample opportunities for career advancement. Get a glimpse into our culture here:
- DCG Life Medium Blog: https://medium.com/dcg-life
- DCG Life Instagram: @dcglife
Benefits Snapshot
- A range of comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage. The firm covers 60% of the premium cost for employees and all dependents.
- 401(k) retirement plan with a fully vested 4% corporate match
- Annual monetary supplement toward mental and physical wellbeing, and pre-tax Flexible Spending Accounts (FSA).
- 100% Paid Family Bonding for all new parents (including adoption), in addition to STD/LTD
- $1,000 family expansion benefit to offset costs often uncovered with medical plans: fertility treatment, adoption, and surrogacy.
- Generous paid time off including paid federal holidays
*Note that the above benefits are available only to full-time employees of DCG*
All qualified applicants will receive due consideration for employment without regard to personal characteristics or membership in any group protected by federal, state, or local law to include Veteran or disability status. DCG does not tolerate discrimination or harassment of any kind in the workplace, and we are committed to fostering a corporate culture that respects and values differences of thought informed by unique experiences.
If you are a person with a disability needing assistance with the application process, please contact hr@dcgcommunications.com.