Job Description
Job Description
Remote Healthcare Consultant I – Ohio
***Remote, but MUST Reside in Ohio***
Monday – Friday / 8 am – 5 pm
Must have excellent internet service
HSD/GED AND meet the requirements listed
Contingent with the possibility of FTE
Pay rate: $27.17 per hour
OhioRISE manages the behavioral health benefit for eligible children and young adults receiving Medicaid services in Ohio. The CMA will regularly interface with various groups around the state who are providing care coordination services or supporting the services that are utilized by our membership. This can include but are not limited to, care coordinators, managers, community members, referral sources, children services, children/young adults, guardians, family members, case managers, behavioral health providers, etc.
What you will do:
This role serves as the "Front desk" to the OhioRISE plan. This individual will work on a variety of administrative tasks to assist the Care Coordination department that may include but are not limited to:
· Inbound care management queue line, responding to questions and inquiries from both members/guardians or parties assisting with services.
· Responsible for taking referrals for OhioRISE, confirming their Medicaid eligibility and processing the referral.
· Complete Health Risk Assessments for all members assigned. It is imperative that the CMA must be able to practice both a high level of professionalism and compassion at all times when interacting with various departments or member representatives.
· Support administrative needs that involve comfortability with working in complex data systems, an Electronic Record System and/or Excel at any given time.
· Tasks can change with little notice to meet the demands of the health plan requiring flexibility.
Must have experience
Recent experience working for other MCOs, specifically within the last 5-7 years in the state of Ohio. Experience may be replaced with recent employment with healthcare organizations or companies. Must be able to pass the CANS assessment and obtain certification within 90 days of employment.
******Referenced experience must be reflected in resume and willing to speak to your strengths in are areas of:
Critical and quick thinking
Detail oriented for the purpose of manual data entry
Ability to handle escalated calls
Problem solving skills in stressful situations
Ability to multitask in multiple systems at one time
Ability to take initiative and accountability in own learning
Ability to articulate how you contribute to a positive work environment
Ability to independently manage time and assigned tasks
What Anchor Offers:
Contingent to permanent opportunities
Holiday Pay
Vacation Pay
ACA compliant Medical
For immediate consideration:
Charisse Johnson
Human Resources & Lead, MCO Talent Acquisition Team
cjohnson@anchorstaffing.com/773-881-0530
Company DescriptionSee our company profile at www.anchorstaffing.com
Also on LinkedIn: https://www.linkedin.com/company/anchorstaffing-inc
Company Description
See our company profile at www.anchorstaffing.com\r\nAlso on LinkedIn: https://www.linkedin.com/company/anchorstaffing-inc