Job Description
Job Description
Overview
We are seeking a professional and detail-oriented Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding of medical office operations, EMR systems, and medical terminology to ensure smooth clinic workflows and accurate documentation. The Medical Receptionist will play a vital role in supporting clinical staff and maintaining high standards of patient care and confidentiality.
Responsibilities
- Greet patients warmly and professionally at the front desk, ensuring excellent patient service and phone etiquette
- Schedule and confirm appointments via phone and email
- Verify insurance, and collect copayments
- Manage patient check-in and check-out processes, including intake documentation review and data entry
- Maintain accurate medical records in compliance with HIPAA regulations and health information management standards
- Assist with basic administrative tasks, including scanning, filing, and faxing
- Facilitate communication between patients and healthcare providers regarding care plans and follow-up appointments
- Handle multi-line phone systems efficiently while maintaining professionalism and confidentiality
- Ensure the front desk and waiting room remain clean and organized
- Support office management tasks such as filing, data entry, and managing electronic health records (EHR systems)
Experience
- Knowledge of medical terminology and ICD coding (ICD-9/ICD-10)
- Experience with medical, insurance, and health information management
- Strong computer skills including proficiency in Microsoft Office applications
- Excellent customer service skills with the ability to communicate effectively
- Demonstrated ability to handle administrative support tasks efficiently within a fast-paced medical office setting
- Knowledge of HIPAA compliance standards to ensure patient confidentiality at all times
This position offers an opportunity to be part of a dedicated healthcare team committed to delivering quality patient care through efficient administrative support.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- No weekends!
Work Location: In person