Job Description
Job Description
Culinary Expo
SUMMARY
The Culinary Expo will perform tasks to ensure that Camas Grill customers receive their specific food order that’s garnished to meet the expectations of the Camas Grill Restaurant in a clean, organized, and safe environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Inspecting the cleanliness, presentation, and temperature of completed dishes.
- Checks dishes for accuracy and presentation, assists in final dish preparation, maintains fast service, handles customer order complaints, and upholds quality and sanitation standards.
- Stock all sauces and condiments in Camas Grill Restaurant.
- Performs periodic measurements of food temperatures.
- Running food items to specific tables and to-go orders to the Hostess in Camas Grill Restaurant.
- Will need to bus tables when needed in Camas Grill Restaurant.
- Communicate with cook staff to ensure ticket times are being met in a timely matter.
- Greet guests in a friendly manner –smiling and with an upbeat attitude.
- Promotes a clean, safe and healthy work environment for employees and guests.
- Promptly reports all concerns to Sous Chefs and/or Food & Beverage Supervisor.
- Ensure that the operation of equipment, tools and materials are handled in a safe manner.
- Promote internal guest service standards through courteous and respectful behavior.
- Maintains a positive restaurant culture.
- Follows company safety and security policies and procedural manuals.
- Follow proper garnishes for plated items and restock, prepare all garnishes for breakfast, lunch and dinner service.
- Correctly perform all necessary paperwork at shifts end.
- Ensures adherence to all relevant quality and sanitation rules and regulations.
- Interact with customers. Comply with all property and department policies, practices, and procedures. Contribute to a safe work environment through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution. Maintain a professional department, company, and community reputation.
- Demonstrates a high degree of Camas menu knowledge, ticket timing and reading orders aloud to line cook staff and cashier servers.
- Maintains constant awareness of services, promotions, and events offered by Shoshone-Bannock Casino Hotel and informs customers.
- Transfers important information between back-of-house to front-of-house staff.
- Notifies the Sous Chef of all customer feedback of guest needs which may require special accommodation.
- Quick to recognize late ticket times and call outs of food items consistently and accurate.
- Performs related duties as assigned.
- Must comply, complete, and maintain all assigned online training programs before due dates.
- MUST MAINTAIN STRICT CONFIDENTIALITY OF ALL INFORMATION PROCESSED THROUGH THE DEPARTMENT INCLUDING RECORDS, REPORTS, DOCUMENTS, CONVERSATIONS, ETC. A breach of confidentiality will be subject to appropriate disciplinary action, up to and including termination from employment.
- Responsible for practicing safe work habits in the performance of the job.
- Duties and responsibilities will include other activities and areas as needed to carry out position functions.
QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Critical thinker and problem-solving skills.
- Ability to read and interpret documents such as safety rules, and procedural manuals.
- Exceptional communication skills.
- Team player.
- Excellent customer service skills.
- In-depth knowledge of health and safety guidelines and regulations.
- Great physical endurance.
- Outstanding coordination and multitasking abilities.
- Well-organized and ability to lead and direct people.
- Proven experience in the food service industry or restaurant.
- Food handling certification is required.
- Strong attention to detail.
- Ability to handle a high-pressure, fast paced, and stressful environment.
- Physical stamina to stand for long-periods of time, assisting where needed and carrying heavy trays.
EDUCATION AND/OR EXPERIENCE
(G4-G5/S1-3 DOE)
- High School Diploma or GED required;
- Two (2) years or more in food service industry or restaurant experience;
- or a combination of training and experience.
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities
SAFETY REQUIREMENTS
Safety is a core value at Shoshone-Bannock Casino Hotel. The ability to work safely and prevent personal injury is a key job requirement in every position. Each employee is also expected to be committed to the safety of fellow employees and our customers and demonstrate that commitment through daily actions.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Employee requires the ability to write routine reports and correspondence. Employee requires the ability to speak effectively before groups of customers or employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY
Ability to apply commonsense, understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables. Must be able to communicate effectively in person, while on the phone, while using intercom/microphone, and in writing.
CERTIFICATES, LICENSE, AND REGISTRATIONS
- Must be able to submit supporting documents of education and training (High School Diploma, GED, Degree, and Certificates). if applicable.
- Must be able to obtain and maintain a food handler’s certification.
- Must be able to pass a complete background investigation.
- Must be able to pass a drug/alcohol screening.
- No driver’s license is not required but preferred.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is regularly required to talk and hear. The employee is also regularly required to stand on a hard surface for long periods of time (minimum 6-10 hours), walk, sit, and use hands and fingers, handle or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb, or balance and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must occasionally lift and/or move up to 50 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a public work environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of the position, the employee is frequently exposed to moving mechanical parts and fumes, tobacco smoke, or airborne particles. The employee is occasionally exposed to the risk of electrical shock. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud. This position is held to a high degree of confidentiality and will adhere to P.L. 93-579522 (a) and the Policy and Procedures of the Shoshone-Bannock Casino Hotel.
Discover Amazing Benefits at Shoshone-Bannock Casino Hotel!
At Shoshone-Bannock Casino Hotel, we believe in taking care of our team members. Check out the fantastic benefits you'll enjoy when you join our family:
Paid Leave and Holidays:
- Generous PTO and vacation days to recharge and relax.
- Ceremonial leave to celebrate important cultural events.
- Various holidays off to spend time with family and friends.
Comprehensive Benefits Package:
- Health Insurance: Medical, Dental, Vision, and Prescription coverage to keep you healthy.
- Basic Life/AD&D/Dependent Life: Protect yourself and your loved ones.
- Telemedicine: Access healthcare professionals from the comfort of your home.
- Short Term and Long-Term Disability: Support when you need it most.
- Employee Assistance Plan (EAP): Get help with personal and professional challenges.
- Supplemental Products: Enhance your coverage with options like Flexible Spending Account, Hospital Indemnity, Critical Illness, Accident, Identity Theft Protection, and Whole Life with Long Term Care.
- Retirement Plans: Secure your future with 401K and ROTH plans.
Enrollment Information:
- Open Enrollment: Enroll in benefits once yearly during open enrollment.
- Eligibility: All permanent full-time employees (30+ hours per week) who have completed their probationary period are eligible to enroll.
Ready to make a difference in our team and enjoy these amazing benefits? Apply now and become a part of our team at Shoshone-Bannock Casino Hotel!
Please fill out the attached application and send it to Josephine Tuell at josephine.tuell@shobangaming.com.
If you have any questions or concerns, please reach out to Josephine at 208-238-4800 ext. 3041.