Job Description
Job Description
Job Title: Assisted Living Server
Job Summary: The Assisted Living Server is responsible for delivering high-quality dining experiences to residents in accordance with their individual needs and preferences. This position requires excellent customer service skills, attention to detail, and a compassionate approach to serving elderly residents. The server works closely with the dining services team to ensure that meals are served efficiently, residents' dietary requirements are met, and a welcoming atmosphere is maintained.
Key Responsibilities:
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Meal Service:
- Assist residents with menu selection, taking into consideration their dietary restrictions, preferences, and special requests.
- Serve meals promptly and courteously, ensuring accuracy in orders and presentation.
- Provide assistance to residents who require help with dining, including cutting food, pouring beverages, and any other necessary support.
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Customer Service:
- Maintain a friendly and accommodating demeanor when interacting with residents, families, and staff.
- Anticipate residents' needs and respond promptly to any requests or concerns.
- Address any complaints or issues regarding dining service with professionalism and empathy.
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Sanitation and Safety:
- Adhere to food safety and sanitation standards at all times, including proper handling of food, cleaning of dining areas, and sanitation of utensils and equipment.
- Maintain a clean and organized work environment, including dining rooms, serving stations, and storage areas.
- Follow established procedures for handling and storing dietary supplements, medications, and special dietary items.
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Teamwork:
- Collaborate with kitchen staff, dietary aides, and other team members to ensure smooth operation of meal service.
- Communicate effectively with colleagues regarding resident preferences, dietary restrictions, and special requests.
- Assist with setting up dining areas, preparing trays, and other tasks as needed to support the dining services team.
Qualifications:
- High school diploma or equivalent.
- Previous experience in food service or customer service preferred.
- Knowledge of safe food handling practices and basic culinary techniques.
- Strong interpersonal skills and the ability to communicate effectively with elderly residents, families, and staff.
- Compassionate attitude and patience when assisting residents with dining needs.
- Ability to work efficiently in a fast-paced environment and prioritize tasks as needed.
- Flexibility to work evenings, weekends, and holidays as required.
Physical Requirements:
- Ability to stand for extended periods and lift/move objects up to 25 pounds.
- Comfortable bending, stooping, and reaching to serve residents and maintain dining areas.
- Good manual dexterity for handling utensils, trays, and other dining equipment.
- Stamina and energy to work in a dynamic environment with diverse resident needs.
This job description may vary depending on the specific requirements and policies of each assisted living facility, but it provides a comprehensive overview of the typical responsibilities and qualifications for a server position in this setting.