Job Description
Job DescriptionMake a Meaningful Difference Every Day
Are you an organized, energetic, and compassionate professional looking for a rewarding career in healthcare? Senior Helpers is hiring a Care Team Coordinator to join our supportive and mission-driven team! In this dynamic full-time role, you'll provide essential coordination between our clients, caregivers, and office team—helping ensure high-quality care for seniors and peace of mind for their families.
At Senior Helpers, we’re more than a care company—we’re a certified Great Place to Work® with a culture built on trust, collaboration, and compassion. If you thrive in a fast-paced, people-focused environment and want to make a genuine impact, we want to hear from you.
Key ResponsibilitiesClient & Caregiver Support
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Serve as a primary point of contact for clients, families, and caregivers with empathy and professionalism.
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Schedule and coordinate home care services, ensuring timeliness and quality.
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Conduct in-home client reassessments to update care plans and ensure service accuracy.
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Onboard and orient new clients and caregivers, including introductions and first visits.
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Participate in the on-call rotation for after-hours client or caregiver needs.
Administrative & Office Coordination
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Maintain organized client and caregiver documentation in compliance with regulations.
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Assist with caregiver recruitment and interviews, evaluating candidates for fit and skill.
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Conduct reference checks, background screenings, and support onboarding.
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Support ongoing caregiver training and skills development.
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Manage incoming communications with professionalism and warmth.
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Perform clerical tasks such as data entry, mail sorting, and lead tracking.
Team Collaboration & Quality Assurance
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Foster collaboration and team unity across both office and field staff.
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Troubleshoot scheduling or service issues quickly and effectively.
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Monitor client satisfaction and proactively adjust services as needed.
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Support compliance with company policies and healthcare standards.
Requirements
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2+ years in a customer service or administrative role (home care/healthcare experience preferred)
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Strong communication and interpersonal skills
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Excellent multitasking and time management in a fast-paced setting
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Empathetic, professional, and detail-oriented
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Willing to travel throughout the service area and provide in-home support
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Flexibility for weekends and on-call responsibilities. Weekend rotation.
What We Offer
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Competitive Compensation + Weekly Performance Bonuses
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Health Insurance – Comprehensive medical coverage for you and your family
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Paid Time Off – Recharge and refresh when you need it
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Pay On Demand – Get paid when you need it
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Inclusive, Equal Opportunity Workplace – Diversity, respect, and belonging
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Employee Discounts – Savings on everyday goods and services
Ready to Make a Difference?
Apply today and become part of a compassionate team that’s redefining what quality home care looks like. At Senior Helpers, you’ll grow professionally while improving lives—one family at a time.