Job Description
Job Description
Job Title: Library Manager – Federal Library Support Services
Employment Type: Full-Time with Benefits
Work Authorization: U.S. Citizenship is required due to federal government contract requirements.
Work Mode: Onsite in Washington, DC
Security Clearance & Compliance Requirements:
- Public Trust / Suitability Background Investigation (Tier 1/NACI or higher depending on specific Task Order requirements).
Position Overview:
The Library Manager is the primary leader responsible for the successful execution of the Library Support Services contract. This individual serves as the single point of accountability for all library contract activities, acting as the direct liaison between the company and the Government.
The Library Manager ensures that all library support services—including on-site staffing, off-site cataloging, and metadata operations—are delivered with high quality, on time, and within budget. This role is responsible for workforce management, quality control, and ensuring no degradation of service occurs across multiple concurrent task orders.
Responsibilities:
- Serve as the primary point of contact for the Government Contracting Officer (CO) and Contracting Officer Representative (COR) for all technical and administrative matters.
- Manage the recruitment, onboarding, and retention of qualified library professionals (Librarians, Technicians, Catalogers) to maintain full staffing levels.
- Oversee the onboarding and exiting processes, including handling security background investigation paperwork and badging.
- Monitor performance across all task orders to ensure compliance with quality standards (e.g., RDA/MARC cataloging accuracy).
- Submit detailed, itemized invoices and financial reports to the government, ensuring accurate tracking of labor hours and costs.
- Identify potential project risks or performance issues and immediately report them to Government management with recommended solutions.
- Designate and train an Alternate Library Manager to act with full authority during any absences.
- Attend regular status meetings with the COR and customer staff to review performance metrics.
Experience Required:
- Minimum 5 years of experience as a project manager or supervisor in a library or information management environment.
- Demonstrated experience in the overall administration of federal contracts, including managing complex workflows and personnel without day-to-day government supervision.
- Proven ability to manage both on-site staffing support and off-site technical services (cataloging/metadata) simultaneously.
- Experience in “recruit, retain, and replace” strategies to ensure 100% fill rates and continuity of services.
Preferred Skills:
- Comprehensive knowledge of library operations, including Collection Services, Public Services, and Technical Services (Cataloging/Metadata).
- Familiarity with federal regulations, policies, procedures, and terminology, specifically Library of Congress standards.
- Strong ability to effectively manage contractor employees and government-provided workloads autonomously.
- Experience acting as the primary liaison between corporate leadership and Government Contracting Officers (CO) or CORs.
Educational Qualifications:
- Master's Degree in Library/Information Science (MLIS) from an ALA-accredited institution is highly preferred.
- Bachelor’s degree in a related business or management field may be considered with extensive relevant experience.
Relevant Certifications (Preferred):
- Project Management Professional (PMP)
- Certified Scrum Master (CSM) or similar Agile certification (beneficial for Lot 2 workflows).