Job Description
Job Description
RemX Staffing is currently Hiring Customer Support Agents.
For a faster response please email an updated resume to kiana.baker@remx.com
Start date- October 2025
Pay Rate- $17/hour
Hours-variety of shifts
Location-Onsite- Atlanta, GA
Job Duties:
- Work and communicate in a team environment.
- Type data into required systems with both speed and accuracy.
- Handle inbound and/or outbound phone calls on behalf of school client's offices
- Ability to work independently on tasks such as manual calls, completing return mail, skip tasks, and adding reference information to accounts while meeting completion timelines set per department.
- Knowledge of the financial aid process and all loan phases, from pre-loan thru pay-off, including the ability to answer loan status questions.
- Provide feedback to department and company.
- adhere to standards/expectations for call statistics (average handle time and aux usage), quality and schedule
- Assist with projects
Requirements:
- 2 years of call Center experience
- Must be fluent in English and Spanish
- Ability to work Onsite
- Must live 20 miles within 30350 zip code
- Day Shift, start time 9am or 10am
- Sat Date: Late August early September
- Contract to hire role with salary increase once perm
Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Company Description
The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.